Forte proves link between training and customer satisfaction
By: Gavin Eccles
.
Material type: 
ArticlePublisher: 2000Subject(s): Satisfação do Cliente | Atitudes dos Funcionários | Forte | Hotels | PesquisaHuman Resource Management International Digest 8, 1, p. 17-19Abstract: Award-winning research carried out for Forte, the largest operator in Britain, has reinforced the key role of traning in improving customer satisfaction, as this article ilustrates
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
Award-winning research carried out for Forte, the largest operator in Britain, has reinforced the key role of traning in improving customer satisfaction, as this article ilustrates
Click on an image to view it in the image viewer
There are no comments for this item.