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Beauty is in the eye of the beholder : the impact of organizational identification, identity, and image on the cooperative behaviors of physicians

By: DUKERICH, Janet M.
Contributor(s): GOLDEN, Brian R | SHORTELL, Stephen M.
Material type: materialTypeLabelArticlePublisher: Ithaca : Johnson Graduate School of Management, September 2002Administrative Science Quarterly 47, 3, p. 507-533Abstract: We use an established model of organizational identification to try to understand the voluntary cooperative behavior of professionals in organizations. We examined attractiveness of a health care system's perceived identity and construed external image, strength of system identification, and cooperative behaviors. We surveyed 1,404 physicians affiliated with three health care systems and collected follow-up data from 285 physicians a year later. Attractiveness of perceived identity and construed external image were positively related to physicians' identification with the system, which in turn was positively related to cooperative behavior. Extensions to the model of organizational identification are suggested
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We use an established model of organizational identification to try to understand the voluntary cooperative behavior of professionals in organizations. We examined attractiveness of a health care system's perceived identity and construed external image, strength of system identification, and cooperative behaviors. We surveyed 1,404 physicians affiliated with three health care systems and collected follow-up data from 285 physicians a year later. Attractiveness of perceived identity and construed external image were positively related to physicians' identification with the system, which in turn was positively related to cooperative behavior. Extensions to the model of organizational identification are suggested

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