Moving beyond discretion and outcomes : examining public management from the front lines of the welfare system
By: SANDFORT, Jodi R
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Material type: 
ArticlePublisher: 2000Journal of Public Administration Research and Theory 10, 4, p. 729-756Abstract: This article investigates front-line condidtions within two sectors charged with the delivery of social welfare programs - public bureaurcaracies and private contractors. I examine two traditions of public management that operate in these organizations and focus on how each tries to direct front-line action. Drawing upon ethnographic data. I discover a disjuncture between these management frameworks and day-to-day front-line operations. A body of social theory that poits that individuals both creat and are constrained by social structures is used to understand these findings
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
This article investigates front-line condidtions within two sectors charged with the delivery of social welfare programs - public bureaurcaracies and private contractors. I examine two traditions of public management that operate in these organizations and focus on how each tries to direct front-line action. Drawing upon ethnographic data. I discover a disjuncture between these management frameworks and day-to-day front-line operations. A body of social theory that poits that individuals both creat and are constrained by social structures is used to understand these findings
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