1. Bureaucracy as a representative institution The issue of bureaucracy representation Benefits mof representative bureaucracy Empirical research on representative bureaucracy Design of the study Organization of the book 2. Bureaucracy power and the dilemma of administrative responsability Bureaucracy discretion Sources of bureaucratic power Reconciling the tension Perspectives on bureaucratic responsability 3. Representative bureaucracy and administrative responsability Empirical research on representative bureaucracy 4. Representation and the farmers home administration FmHA county supervisors exercise discretion and can be linked directly with their decisions Discretion exercised in salient policy area for minorities and women Employment opportunities in the FmHA 5. Testing the linkage between passive and active representation Passive representation in FmHA districts Identifying variables possibly associated with passive representation Explaining employment variation of minorities and women in FmHA districts Active representation in FmHA districts Identifying variables possibly associated with active representation Explaining the allocation of FmHA program resources 6. Understanding the process of active representation: developing and testing a model of administrative behavior A model of representative role and administrativebehavior Examining the linkages 7. Conclusions Representativeness and representing: what we have learned Policy implications Future directions in representative bureaucracy