Part one: The fundamentals of human performance technology - Peter J. Dean 1 - What is human performance technology? - Harold D. Stolovitch, Erica J. Keeps 2 - The origins and evolution of the field - Marc J. Rosenberg, William C. Coscarelli, Cathleen Smith Hutchison 3 - Transforming organizations through human performance technology - Geary A. Rummler 4 - General systems theory and behavioral psychology - Dale M. Brethower 5 - The cognitive sciences and human performance technology - Richard E. Clark 6 - Planning and managing human performance technology projects - Michael Greer 7 - The dynamics os politics in organizational change - Esther Safir Powers Part two: The general process of human performance technology - Marc J. Rosenberg 8 - Analysis for human performance technology - Allison Rossett 9 - The design and development of high-impact interventions - Dean R. Spitzer 10 - Evaluation - Sharon A. Shrock, George L. Geis 11 - From training evaluation to performance tracking - Ogden R. Lindsley 12 - Implementing human performance technology in organizations - Diane Dormant 13 - The language of work - Danny G. Langdon 14 - From training to performance - James Fuller 15 - Human performance - Roger M. Addison, Carol Haig Part three: human performance interventions of a noninstructional nature - Dale M. Brethower 16 - Designing better organizations with human performance technology and oraganization development - Peter J. Dean 17 - Analysing corporate culture - Claude S. Lineberry, J. Robert Carleton 18 - Human resources selection - Seth N. Leibler, Ann W. Parkman 19 - Motivational systems - John M. Keller 20 - Feedback - Donald Tosti, Stephanie F. Jackson 21 - Designing compensation systems to motivate performance improvement - Sivasailam Thiagarajan, fred estes, Frances N. Kemmerer 22 - Job aids - Paul H. Elliott 23 - Performance support systems - Steven W. Villachica, Deborah L. Stone 24 - Workplace design for creative thinking - Lynn Kearny, Phyl Smith Part four: human performance interventions of an instructional nature - Sharon A. Shrock 25 - Live classroom instruction - Stephen L. Yelon 26 - Team activities for learning and performance - Sivasailam L. Yelon 27 - Performance improvement with mentoring - Margo Murray 28 - Multimedia learning systems: design principles - Ruth Colvin Clark, Pretson Zuckerman 29 - Multimedia learning systems: technology - Diane M. Gayeski 30 - Structured on-the-job training- Ronald L. Jacobs 31 - Beyond distance education: distributed learning systems - Ellen D. Wagner Part five: the professional practice of human performance technology - Miki M. Lane 32 - Skill sets, characteristics, and values for the human performance technologist - Harold D. Stolovitch, Erica J. Keeps, Daniel Rodrigue 33 - The revelance of standars and ethics for the human performance technology profession - PeterJ. Dean 34 - Performance consultant: the job - James C. Robinson, Dana Gaines Robinson 35 - Survival tatics in human performance technology projects - Miki M. Lane, Gina Walker, Michael J. Peters 36 - Influencing others to act - Donald Tosti, Stephanie F. Jackson 37 - The business of human performance technology - Darryl L. Sink 38 - Legal implications of human performance technology - Patricia S. Eyres 39 - Demonstrating return on investment in performance improvement projects - Richard A. Swanson Part six: The future of human performance technology - Diane M. Gayeski 40 - Emerging trends in human performance interventions - Dale C. Brandenburg, Carl V. Binder 41 - Emerging trends in instructional interventions - Laura R. Winer, Nick rushby, Jesus Vazquez-Abad 42 - Research in human performance technology - Wellesley R. Foshay, leslie Moller, Thomas M. Schwen, Howard K. Kalman, Debra S. Haney 43 - Practicing human performance technology in a global busines environment - Alicia M. Rojas, Dawn E. Zintel 44 - Frontiers for human performance technology in contemporary organizations - Diane M. Gayeski