The magic of dialouge : transforming conflict into cooperation
By: YANKELOVICH, Daniel.
Material type: BookPublisher: New York : Touchstone, 1999Description: 236 p.Subject(s): Comunicacao Organizacional | Metodologia | Criatividade | Tomada de Decisão | Tecnincas Gerenciais | Administracao de EmpresasItem type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 2.01Y23m (Browse shelf) | 1 | Available | 10009045 |
Part I: The will to do it: why dialogue is necessary 1 - Overcoming the dialogue deficit Part II: The skill to do it: strategies for dialogue 2 - What makes dialogue unique? 3 - The billion-dollar dialogue 4 - Introducing dialogue into routine meetings 5 - Transforming casual encounters through dialogue 6 - Planned dialogue 7 - The long and the short of it 8 - Ten portholes of the mind Part III: The broader uses of dialogue 9 - Cultural fault lines 11 - The blind spot and other resistances 12 - dialogue as a path to public judgment 13 - From expert knowledge to wisdom 14 - The struggle for the sould of America
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