Welfare reform from the inside out : implementing the Missouri families-mutual responsibility demonstration plan
By: BISHOP, Sheilah Watson
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ArticlePublisher: Thousand Oaks : SAGE, November 2003Administration & Society 35, 5, p. 597-628Abstract: Using a multiperspective framework, this sutdy seeks to identify the types of problems that occur when massive policy changes are implemented in a state agency. Results of focus group and survey data indicate how inadequately prepared amployes were for the onslaught of welfare reform. Failure of management to clearly and consistently communicate policy goals and their inability to foster coordination and cooperation within the organizational left service deliverers in a position of interpreting welfare reform on their own. Translation of goals into specific tasks by upper management clearly broke down at the lower echelons
Using a multiperspective framework, this sutdy seeks to identify the types of problems that occur when massive policy changes are implemented in a state agency. Results of focus group and survey data indicate how inadequately prepared amployes were for the onslaught of welfare reform. Failure of management to clearly and consistently communicate policy goals and their inability to foster coordination and cooperation within the organizational left service deliverers in a position of interpreting welfare reform on their own. Translation of goals into specific tasks by upper management clearly broke down at the lower echelons
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