1. No fast and easy way: Flawless - M. J. Wheatley A sensible oxymoron - Andrea Markowitz Risk is where you find it - Peter Block The journey - Idries Shah Consultant, flawed:a story of eternal internal triangles - Ken Murphy The power of conversations at work - Joel Henning 2. The complexity of advice: What should I do? - Peter Block Four communities - Idries Shah Changing Focus: consulting in the new economy-Patrick Dolan Be careful who you ask:perils of wisdom - Andrea Markowitz Dealing with resistance:having the right conversation in difficult situations - Phil Grosnick The case of Pricilla and the red pen - Andrea Markowitz 3. The power of the question: Making the system fully known to itself:discovery as a collaborative process - Jill Janov Two sides - Idries Shah Resolving a new paradox with old wisdom - Marvin Weisbord Change is in the details - Peter Block Talk is walk:language and courage in action - Peter Koestenbaum So, what's working here? A conversation with Elizabeth McGrath 4. Emotions and the personal: Balancing competence with consciousness:one woman's wisdom - Rosemarie Barbeau Nobody's fool:unconventional guides for the emotional path - Andrea Markowitz In the land of fools - Idries Shah Up front and personal - a conversation with Charlotte Roberts Women's leadership collaborative:Investing in our humanity - Nancy Voss Sneaking the spirit in - a conversation with John Schuster 5. Valuing Capacities: Leading from behind:talking with sled dogs - Sam Magill Homeopathic consulting:learning is free, teaching is not - Cliff Bolster Milk and buttermilk - Idries Shah Consulting as capability building - Lou Ann Daly Getting Real - John O'Connell 6. Integrating strategy and experience: The engagement paradigm:changing the way we change organizations - Dick and Emily Axelrod Caring about place - Peter Block Unleashing the spirit - Kathie Dannemiller, Sylvia James, and Paul Tolchinsky Nancy's checklist - Nancy Sanchez Anonymous data collection? Definitely yes and no - Neale Clapp Toward a more participative, productive workplace - Marie McCormick Co-creating a community's future:once upon a time in a place called home - David and Carole Schwinn How am I doing? How am I doing? You like me 7. No masks no bargains: My worst consulting nightmare - Amy J. Katz Three Nightmares - a conversation with Henry Johnson Twelve questions to the most frequently asked answers - Peter Block