Flawless consulting : a guide to getting your expertise used
By: BLOCK, Peter
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Material type: 
BookPublisher: San Francisco : Pfeiffer, 1999Edition: 2 ed.Description: 371 p.ISBN: 0787948039.Subject(s): Técnicas Gerenciais | Consultoria | AutodesenvolvimentoOnline resources: Click here to access online | Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 2.14B6515fl (Browse shelf) | 1 | Available | 10009947 |
1.A consultant by any other name... 2.Techniques are not enough 3.Flawless consulting 4.Contracting overview 5.The contracting meeting 6.The agonies of contracting 7.The internal consultant 8.Understanding resistance 9.Dealing with resistance 10.From diagnosis to discovery 11.Getting the data 12.Whole-system discovery 13.Preparing for feedback 14.Managing the feedback meeting 15.Implementation 16.Strategies for engagement 17.Some tools for engagement 18.Ethics and the shadow side of consulting 19.The heart of the matter Appendix: Another checklist you can use
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