Creating value by delivering integrated solutions
By: BRADY, Tim
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Contributor(s): DAVIES, Andrew | GANN, David M.
Material type: 
ArticlePublisher: Amsterdam : Elsevier, July 2005Subject(s): Bem de Capital | Soluções Integradas | Valor | Ciclo de Vida | InovaçãoInternational Journal of Project Management 23, 5, p. 360-365 Abstract: This paper examines how suppliers of complex capital goods are moving into the provision of integrated solutions unique combinations of products and services that address a customers specific business problems. Integrated solutions providers need to develop or acquire new capabilities as they shift from being product- or service-centric to customer centric. Integrated solutions projects extend the traditional life-cycle to include pre-bid and post implementation activities requiring innovative approaches to creating value for suppliers and their customers.
This paper examines how suppliers of complex capital goods are moving into the provision of integrated solutions unique combinations of products and services that address a customers specific business problems. Integrated solutions providers need to develop or acquire new capabilities as they shift from being product- or service-centric to customer centric. Integrated solutions projects extend the traditional life-cycle to include pre-bid and post implementation activities requiring innovative approaches to creating value for suppliers and their customers.
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