Introductory Remarks - Ewan Ferlie, Laurence E. Lynn Jr. e Christopher Pollitt Section 1: Basic Frameworks 1. Public Management: The Word, the Movement, the Science - Christopher Hood 2. Public Management: A Concise History of the Field - Laurence E. Lynn Jr. 3. Bureaucracy in Twenty-First Century - Kenneth J. Meier and Gregory C. Hill 4. Public and Private Management Compared - Hal G. Rainey and Young Han Chun 5. Public Management, Democracy, and Politics - Linda deLeon Section 2: Theoretical and Disciplinary Perspectives 6. Law and Public Administration - Anthony M. Bertelli 7. Public Management as Ethics - J. Patrick Dobel 8. Public Accountability - Mark Bovens 9. Economic Perspectives on Public Organizations - Aidan R. Vining and David L. Weimer 10. Postmodern Public Administration - Peter Bogason 11. Networks and Inter-organizational Management: Challenging, Steering, Evaluation, and the Role of Public Actors in Public Management - Erik-Hans Klijn 12. Whatever Happened to Public Administration? Governance, Governance Everywhere - H. George Frederickson 13. Virtual Organizations - Helen Margetts 14. The Theory of the Audit Explosion - Michael Power Section 3: Exploring Current Public Policy and Management Themes 15. Public-Private Partnerships and Hybridity - Chris Skelcher 16. Decentralization - Christopher Pollitt 17. E-Government: A Challenge for Public Management - Ignace Snellen 18. Professionals in Public Service Organizations: Implications for Public Sector "Reforming" - Ewan Ferlie and Keith J. Geraghty 19. Rethinking Leadership in Public Organizations - Jean-Louis Denis, Ann Langley and Linda Rouleau 20. Organizational Cultures in the Public Services - Robert Dingwall and Tim Strangleman 21. Performance Management - Colin Talbot Section 4: Functional Areas 22. Striving for Balance: Reforms in Human Resource Management - Patricia W. Ingraham 23. Public Service Quality Improvement - John Ovretveit 24. Budget and Accounting Reforms - Irene S. Rubin and Joanne Kelly 25. NGOs and Contracting - Steven Rathgeb Smith 26. Evaluation and Public Management - Peter Dahler-Larsen Section 5: National and International Comparisons 27. International Public Management - David Mathiasen 28. Management Consultancy - Denis Saint Martin 29. Change and Continuity in the Continental Tradition of Public Management - Isabella Proeller and Kuno Schedler 30. Afterword - Ewan Ferlie, Laurence E. Lynn Jr. and Christopher Pollitt