The state of business process reengineering : a search for success factors
By: PAPER, David
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Contributor(s): CHANG, Ruey-Dang.
Material type: 
ArticlePublisher: UK : Routledge, January 2005Subject(s): Business process reengineering | Gestão de Mudanças | Information technology | Innovation | Transformation visionTotal Quality Management & Business Excellence 16, 1, p. 121 - 133 Abstract: In this article, we explore the organizational process change dynamic through a theoretical lens of business process reengineering (BPR) models. We review relevant literature related to such models to devise a synthesized model of BPR. The synthesized model facilitates the identification of success factors for BPR. Results from in-depth case-study research add explanatory power to our model. It is hoped that our model and subsequent success factors will offer insights to help organizations effectively manage change and transformation.
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In this article, we explore the organizational process change dynamic through a theoretical lens of business process reengineering (BPR) models. We review relevant literature related to such models to devise a synthesized model of BPR. The synthesized model facilitates the identification of success factors for BPR. Results from in-depth case-study research add explanatory power to our model. It is hoped that our model and subsequent success factors will offer insights to help organizations effectively manage change and transformation.
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