A knowledge creation model for ISO 9001¡Ã2000
By: LIN, Chinho
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Contributor(s): WU, Chuni.
Material type: 
ArticlePublisher: UK : Routledge, July 2005Subject(s): ISO 9001¡Ã2000 | Knowledge creation model | Knowledge creation opportunityTotal Quality Management & Business Excellence 16, 5, p. 657 - 670 Abstract: ISO 9000 has become a favoured system for many organizations embarking on quality improvement. ISO 9001:2000 is an information-sharing tool that an organization can use to gain the knowledge needed to enhance quality and performance. It also provides a ready framework for ordering and structuring an organization's knowledge. Knowledge creation focuses on generating new knowledge, and knowledge can be re-used and new knowledge can be integrated with current knowledge to develop even more valuable knowledge to improve performance. In this paper, we illustrate a knowledge creation model for ISO 9001:2000. It is a comprehensive framework for researchers to conduct case studies to explore the knowledge management activities in ISO 9001:2000. In addition, we explore the knowledge creation opportunity within ISO 9001:2000 and discuss the knowledge created within ISO 9001:2000. This architecture offers an initial model for organizations that want to facilitate their knowledge flows in ISO 9001:2000 and further proceed with their knowledge management systems in ISO 9001:2000 in practical applications.
ISO 9000 has become a favoured system for many organizations embarking on quality improvement. ISO 9001:2000 is an information-sharing tool that an organization can use to gain the knowledge needed to enhance quality and performance. It also provides a ready framework for ordering and structuring an organization's knowledge. Knowledge creation focuses on generating new knowledge, and knowledge can be re-used and new knowledge can be integrated with current knowledge to develop even more valuable knowledge to improve performance. In this paper, we illustrate a knowledge creation model for ISO 9001:2000. It is a comprehensive framework for researchers to conduct case studies to explore the knowledge management activities in ISO 9001:2000. In addition, we explore the knowledge creation opportunity within ISO 9001:2000 and discuss the knowledge created within ISO 9001:2000. This architecture offers an initial model for organizations that want to facilitate their knowledge flows in ISO 9001:2000 and further proceed with their knowledge management systems in ISO 9001:2000 in practical applications.
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