Strategic plan for sustainable excellence
By: SANDHOLM, Lennart
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ArticlePublisher: UK : Routledge, October- November 2005Subject(s): Strategic plan | Strategies | Quality culture | Business development | Top management | ImprovementsTotal Quality Management & Business Excellence 16, 8-9, p. 1061 - 1068 Abstract: Organizations are increasingly finding that implementing a certain method is not enough. In order to achieve excellent results, it is necessary to tackle quality in a structured and long-term way. This means that, to start with, it is necessary to concentrate on a thorough planning of how the business has to be developed with a focus on quality. A strategic plan containing all quality related activities has to be developed. In the plan, different concepts, approaches, and methods are combined in such a way that they will lead to good competitiveness and excellent business results. The aim must be to achieve a sustainable excellence.
Organizations are increasingly finding that implementing a certain method is not enough. In order to achieve excellent results, it is necessary to tackle quality in a structured and long-term way. This means that, to start with, it is necessary to concentrate on a thorough planning of how the business has to be developed with a focus on quality. A strategic plan containing all quality related activities has to be developed. In the plan, different concepts, approaches, and methods are combined in such a way that they will lead to good competitiveness and excellent business results. The aim must be to achieve a sustainable excellence.
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