Managing change and innovation in public service organizations
By: Osborne, Stephen P
.
Contributor(s): BROWN, Kerry.
Material type: 
BookSeries: Routledge masters in public management.Publisher: London : Routledge, 2005Description: 262 p.ISBN: 0415328985.Subject(s): Inovação | Empresa Pública | Serviço Público | Mudança Organizacional| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.11O814m (Browse shelf) | 1 | Available | 10010484 | |
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.11O814m (Browse shelf) | 2 | Available | 10011529 | |
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.11O814m (Browse shelf) | 3 | Available | 10012467 | |
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.11O814m (Browse shelf) | 4 | Available | 10013189 |
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Part I - Introduction 1 Change and innovation in public service organizations: planned and emergent phenomena 2 The volatile environment of public service organizations 3 Assessing the need for change and innovation Part II - Managing change in public service organizations 4 The processes of change in public services and public service organizations 5 Organizational culture and managing change in public service organizations 6 Implementing change in public service organizations Part III - Managing innovation in public service organizations 7 Understanding and managing innovation in public services 8 Developing and supporting innovators in public service organizations 9 Managing the process of innovation in public services Part IV - Conclusions 10 Sustaining change and innovation in public services and public service organizations 11 Key lessons and issues for the future
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