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Handbook of public administration

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Material type: materialTypeLabelBookSeries: The Jossey-Bass Public Admibnistration.Publisher: San Francisco : Jossey-Bass , 1996Edition: 2. ed.Description: 769 p.ISBN: 0787901946.Subject(s): Administração Federal | Administração Municipal | Accountability | Serviço Público | Desempenho Organizacional | Responsabilidade | Programa | Gestão de Pessoas | Orçamento Público | Comportamento Organizacional | Capacitação Profissional | Setor Público | Bens Públicos | Agente de Mudança
Contents:
Part one: the challenge of managing the changing public sector Governing at the millenium - Donald F. Kettl The national government in transition - Chester A. Newland Engines of change: leading from the states - Carl W. Stenberg Adjusting to changing expectations at the local level - Beverly A. Cigler The changing character of the public sector - H. Brinton Milward Part two: the keystones of accountability and responsiveness Enhancing accountability - Barbara S. Romzek Understanding what the law says about administrative responsibility - Philip J. Cooper Achieving high performance in public organizations - Sandra J. Hale Building an effective organizational culture - Hal G. Rainey Part three: shaping and implementing policy - from political arenas to program delivery Developing effective relations with legislatures - Anne M. Khademian Empowering citizens - John Parr and David Lampe Managing intergovernmental processes - Robert Agranoff Designing effective programs - Carson K. Eoyang and Peter D. Spencer Implementing public programs - Laurence J. O'Toole, Jr Managing contracts and grants - Rosemary O'Leary Part four: effective budgeting and fiscal administration Strategies for the new budgeting - Irene S. Rubin Budgeting for public programs - Glen Hahn Cope Designing and administering government revenue systems - John L. Mikesell Measuring and reporting financial condition - Robert Berne Administering public debt - Craig L. Johnson Part five: managing human resources Evolving public service systems - Patricia W. Ingraham Enhancing employee performance - Lois Recascino Wise Training and development for organizational performance - Marjorie L. Budd and Mary L. Broad Realizing the promise of diversity - Sonia M. Ospina Managing relations with organized employees - Richard C. Kearney Part six: tools to promote effectiveness Strategic planning options for the public sector - John M. Bryson and William and D. Roering Leading and managing strategic change - Douglas C. Eadie Facilitating organizational development and change - Robert T. Golembiewski Listening to customers - Michael Barzelay and Catherine Moukheibir Tracking the quality of services - Harry P. Hatry Evaluating public programs - Kathryn E. Newcomer Managing information systems - Kenneth L. Kraemer Designing and managing the procurement processs - Susan A. MacManus Part seven: public administration Leading in a shared-power world - Barbara C. Crosby Managing conflicts creatively - Sue R. Faerman Negotiating for the public good - Lisa B. Bingham Communicating effectively - James L. Garnett Developing intrapersonal skills - Robert B. Denhardt and Maria P. Aristigueta Part eight: the professional practice of public administration Professional standards and ethics - Carol W. Lewis and Bayard L. Catron Understanding your liability as a public administrator - Charles R. Wise Effective enterprises, effective administrators - James L. Perry
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Livro Consulta Biblioteca Campus Asa Sul
Livro Consulta 1H23617ha (Browse shelf) 1 Não-circulante 10002475

Part one: the challenge of managing the changing public sector Governing at the millenium - Donald F. Kettl The national government in transition - Chester A. Newland Engines of change: leading from the states - Carl W. Stenberg Adjusting to changing expectations at the local level - Beverly A. Cigler The changing character of the public sector - H. Brinton Milward Part two: the keystones of accountability and responsiveness Enhancing accountability - Barbara S. Romzek Understanding what the law says about administrative responsibility - Philip J. Cooper Achieving high performance in public organizations - Sandra J. Hale Building an effective organizational culture - Hal G. Rainey Part three: shaping and implementing policy - from political arenas to program delivery Developing effective relations with legislatures - Anne M. Khademian Empowering citizens - John Parr and David Lampe Managing intergovernmental processes - Robert Agranoff Designing effective programs - Carson K. Eoyang and Peter D. Spencer Implementing public programs - Laurence J. O'Toole, Jr Managing contracts and grants - Rosemary O'Leary Part four: effective budgeting and fiscal administration Strategies for the new budgeting - Irene S. Rubin Budgeting for public programs - Glen Hahn Cope Designing and administering government revenue systems - John L. Mikesell Measuring and reporting financial condition - Robert Berne Administering public debt - Craig L. Johnson Part five: managing human resources Evolving public service systems - Patricia W. Ingraham Enhancing employee performance - Lois Recascino Wise Training and development for organizational performance - Marjorie L. Budd and Mary L. Broad Realizing the promise of diversity - Sonia M. Ospina Managing relations with organized employees - Richard C. Kearney Part six: tools to promote effectiveness Strategic planning options for the public sector - John M. Bryson and William and D. Roering Leading and managing strategic change - Douglas C. Eadie Facilitating organizational development and change - Robert T. Golembiewski Listening to customers - Michael Barzelay and Catherine Moukheibir Tracking the quality of services - Harry P. Hatry Evaluating public programs - Kathryn E. Newcomer Managing information systems - Kenneth L. Kraemer Designing and managing the procurement processs - Susan A. MacManus Part seven: public administration Leading in a shared-power world - Barbara C. Crosby Managing conflicts creatively - Sue R. Faerman Negotiating for the public good - Lisa B. Bingham Communicating effectively - James L. Garnett Developing intrapersonal skills - Robert B. Denhardt and Maria P. Aristigueta Part eight: the professional practice of public administration Professional standards and ethics - Carol W. Lewis and Bayard L. Catron Understanding your liability as a public administrator - Charles R. Wise Effective enterprises, effective administrators - James L. Perry

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

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