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Learning in the workplace-an instrument for competence assessment

By: LANTZ, Annika.
Contributor(s): FRIEDRICH, Peter.
Material type: materialTypeLabelArticlePublisher: West Yorkshire, England : MCB University Press, 2003Subject(s): Administração de Empresas | Avaliação de Desempenho | Competência Profissional | Técnica Administrativa | Capacitação ProfissionalThe Learning Organization : an international journal 10, 2-3, p. 185-194Abstract: The presented instrument for competence assessment is used in an attempt to make a systematic assessment of what and how much has been learned by an individual employee at a certain point of time in his/her career within an enterprise. Competencies in different work areas are treated: handling functional work tasks, managing disturbances, prioritising, co-operating, organising, and achieving quality and environmental targets. All competencies are assessed on a scale measuring level of competence as cognitive complexity. Application of the instrument involves conducting a structured interview where the means-goal relationship in different work activities is investigated in detail. A quantitative analysis of level of competence in each work area, ranging from behavioural routines to the extent to which an individual contributes to developing and changing his/her task, is then performed. The results of two different tests of inter-rater reliability and six tests of validity (content, face and criterion validity) are presented. It is concluded that the instrument is adequately valid and reliable
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The presented instrument for competence assessment is used in an attempt to make a systematic assessment of what and how much has been learned by an individual employee at a certain point of time in his/her career within an enterprise. Competencies in different work areas are treated: handling functional work tasks, managing disturbances, prioritising, co-operating, organising, and achieving quality and environmental targets. All competencies are assessed on a scale measuring level of competence as cognitive complexity. Application of the instrument involves conducting a structured interview where the means-goal relationship in different work activities is investigated in detail. A quantitative analysis of level of competence in each work area, ranging from behavioural routines to the extent to which an individual contributes to developing and changing his/her task, is then performed. The results of two different tests of inter-rater reliability and six tests of validity (content, face and criterion validity) are presented. It is concluded that the instrument is adequately valid and reliable

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