Information technology outsourcing by state governments in Australia
By: SCARBOROUGH, Helen
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Contributor(s): GRAHAM, Mary.
Material type: 
ArticlePublisher: Oxford : Blackwell Publishers Limited, September 1997Australian Journal of Public Administration 56, 3, p. 30-39Abstract: Outsourcing of IT services is being undertaken at a rapid rate within the public sector in Australia. This paper investigates the adoption of this practice by a sample of state government enterprises and departments from South Australia, Victoria and New South Wales shich have tendered long-term IT outsourcing contracts. The motivation, decision-making process and extent of outsourcing are examined in further detail. In addition, the tendering process, contract and risk management are investigated to determine whether consideration has been given to the full economic costs involved in entering into loger term contracts
Outsourcing of IT services is being undertaken at a rapid rate within the public sector in Australia. This paper investigates the adoption of this practice by a sample of state government enterprises and departments from South Australia, Victoria and New South Wales shich have tendered long-term IT outsourcing contracts. The motivation, decision-making process and extent of outsourcing are examined in further detail. In addition, the tendering process, contract and risk management are investigated to determine whether consideration has been given to the full economic costs involved in entering into loger term contracts
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