Managing performance in the public sector
By: Bruijn,Hans de.
Material type: BookPublisher: London/New York : Routledge, 2002Description: 129 p.ISBN: 041530038X.Subject(s): Setor Público | Empresa Pública | Efetividade | Serviço Público | Indicador de Desempenho
Contents:
- Part I 1. An introduction to performance measurement: the beneficial effect of performance measurement 2. The perverse effects of performance measurement 3. The resistance of perverted performance measurement - Part II 4. Design principles for performance measurement 5. Trust and interaction 6. Content and variety 7. Dynamic: towards lively performance measurement - Part III 8. The paradoxes of performance measurement
Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 352 B892m (Browse shelf) | Ex. 1 | Available | 10011736 |
- Part I 1. An introduction to performance measurement: the beneficial effect of performance measurement 2. The perverse effects of performance measurement 3. The resistance of perverted performance measurement - Part II 4. Design principles for performance measurement 5. Trust and interaction 6. Content and variety 7. Dynamic: towards lively performance measurement - Part III 8. The paradoxes of performance measurement
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