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Ambiguity and cooperation in the implementation of adult protection policy

By: MCCREADIE, Claudine.
Contributor(s): MATHEW, Dinah | FILINSON, Rachel | ASKHAM, Janet.
Material type: materialTypeLabelArticlePublisher: Malden, MA : Blackwell Publishers, June 2008Social Policy & Administration 42, 3, p. 248-266Abstract: Using a classification of public policy developed by Matland, we examine implementation of policy on adult protection as outlined in ‘No Secrets’, the government's guidance to local agencies. This policy appears to exemplify a ‘high-ambiguity/low-conflict’ model. Detailed interviews with staff charged with developing multi-agency procedures, in local authority departments, health authorities, the police and the voluntary sector, confirmed the ambiguity of the policy and the uncertainty experienced by staff as a consequence. However, the interviews also revealed a number of areas of conflict, particularly as people gave precedence to their own professional norms and organizational priorities over partnership working
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Using a classification of public policy developed by Matland, we examine implementation of policy on adult protection as outlined in ‘No Secrets’, the government's guidance to local agencies. This policy appears to exemplify a ‘high-ambiguity/low-conflict’ model. Detailed interviews with staff charged with developing multi-agency procedures, in local authority departments, health authorities, the police and the voluntary sector, confirmed the ambiguity of the policy and the uncertainty experienced by staff as a consequence. However, the interviews also revealed a number of areas of conflict, particularly as people gave precedence to their own professional norms and organizational priorities over partnership working

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Escola Nacional de Administração Pública

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