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Strategic decidion making : the effects of cognitive diversity, conflict, and trust on decision outcomes

By: OLSON, Bradley J.
Contributor(s): PARAYITAM, Satyanarayana | BAO, Yongjian.
Material type: materialTypeLabelArticlePublisher: London, UK : Sage Publications, April 2007Journal of Management : J.O.M 33, 2, p. 196-222Abstract: Basing their hypotheses on information processing theory, the authors incorporate important group processes within strategic decision making. They examine the interrelationships of cognitive diversity, task conflict, and competence-based trust and their effects on decision outcomes. Their survey includes top management teams from 85 U.S. hospitals. They found that cognitive diversity has a strong positive relationship with task conflict and that competence-based trust strengthens this relationship. In addition, these results suggest that task conflict mediates the effects of cognitive diversity on decision outcomes
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Basing their hypotheses on information processing theory, the authors incorporate important group processes within strategic decision making. They examine the interrelationships of cognitive diversity, task conflict, and competence-based trust and their effects on decision outcomes. Their survey includes top management teams from 85 U.S. hospitals. They found that cognitive diversity has a strong positive relationship with task conflict and that competence-based trust strengthens this relationship. In addition, these results suggest that task conflict mediates the effects of cognitive diversity on decision outcomes

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