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Beyond the usual suspects : an analysis of the performance measurement literature on social equity indicators in policing

By: CHARBONNEAU, Etienne.
Contributor(s): Riccucci, Norma M.
Material type: materialTypeLabelArticlePublisher: Armonk, NY : M.E. Sharp, June 2008Public performance & management review 31, 4, p. 604-620Abstract: This article provides an analysis of the empirical and theoretical research on performance measurement in the field of policing. The primary purpose is to ascertain the degree to which measures of social equity are relied on as performance indicators. The literature tells us that social equity indicators do exist, but they remain marginal. Rather, performance measures for effectiveness are largely prominent, whereas efficiency indicators occupy a less influential place. Relying heavily on effectiveness as well as efficiency indicators at the expense of social equity has serious repercussions, particularly in policing. Suggestions for future research are offered that stress the importance of the need for a balanced mix of performance indicators that includes social equity
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This article provides an analysis of the empirical and theoretical research on performance measurement in the field of policing. The primary purpose is to ascertain the degree to which measures of social equity are relied on as performance indicators. The literature tells us that social equity indicators do exist, but they remain marginal. Rather, performance measures for effectiveness are largely prominent, whereas efficiency indicators occupy a less influential place. Relying heavily on effectiveness as well as efficiency indicators at the expense of social equity has serious repercussions, particularly in policing. Suggestions for future research are offered that stress the importance of the need for a balanced mix of performance indicators that includes social equity

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