Human factors in adoption of geographic information systems : a local governmnt case study
By: NEDOVIC-BUNDIC, Zorica
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Contributor(s): GODSCHALK, David R.
Material type: 
ArticlePublisher: Malden, MA : Blackwell Publishers, nov./dez. 1996Public administration review : PAR 56, 6, p. 554-567Abstract: How do perceptios, experience, attitudes, and communication behavior of local government employees affect the adoption of Geographic Information System (GIS) technology as an organizational innovation? Nedovic-Budic and Goldschalk examine the largely unexplored process of GIS diffusion inside local government in terms of the impact of human factors, internal organizational context, external organizational environment, and GIS management activities. Using a multiple-case study of four agencies within North Carolina county government, the authors find that GIS diffusion is a very complex process. They conclude that perceived relative advantage, previous computer experience, exposure to the technology, and networking are the most significant determinants of employee willingness to use new GIS technology, while organizational and GIS management factors strongly influence GIS diffusion. The research findings have important implications for devising strategies for effective incorporation of GIS and other information system technologies in public organizations
How do perceptios, experience, attitudes, and communication behavior of local government employees affect the adoption of Geographic Information System (GIS) technology as an organizational innovation? Nedovic-Budic and Goldschalk examine the largely unexplored process of GIS diffusion inside local government in terms of the impact of human factors, internal organizational context, external organizational environment, and GIS management activities. Using a multiple-case study of four agencies within North Carolina county government, the authors find that GIS diffusion is a very complex process. They conclude that perceived relative advantage, previous computer experience, exposure to the technology, and networking are the most significant determinants of employee willingness to use new GIS technology, while organizational and GIS management factors strongly influence GIS diffusion. The research findings have important implications for devising strategies for effective incorporation of GIS and other information system technologies in public organizations
Public administration review par
november/december 1996 volume 56 numero 6
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