Performance information in the public sector : how it is used / editado por Wouter Van Dooren e Steven Van de Walle. --
Contributor(s): Dooren, Wouter Van [ed.]
| Van de Walle, Steven [ed.].
Material type: 
BookSeries: Governance and Public Management.Publisher: Basingstoke : Palgrave Macmillan, 2008Description: 277 p.ISBN: 9780230551978.Subject(s): Avaliação de Desempenho | Setor público | Burocracia | Serviço Público| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 658.3125 P4388 (Browse shelf) | Ex. 1 | Available | 10012807 |
Part 1 - Bureaucracy 1. Nothing new under the sun? Change and continuity in the twentieth-century performance movements - Wouter Van Dooren 2. Advocacy and learning: an interactive-dialogue approach to performance information use - Donald Moynihan 3. Performance information and performance steering: integrated system or loose coupling? - Per Laegreid, Paul G. Roness and Kristin Rubecksen 4. Performance measurement beyond instrumental use - Patria de Lancer Julnes 5. Comparing performance across public sectors - Geert Bouckaert and John Halligan 6. Hitting the target and missing the point? Developing an understanding of organization gaming - Zoe Radnor 7. Performance Management Systems: providing accountability and challenging collaboration - Kathryn G. Denhardt and Maria P. Aristigueta Part II - Politics and Society 8. Determinants of performance information utilization in political decision making - Jostein Askim 9. UK Parliamentary scrutiny of public service agreements: a challenge too far? - Carole Johnson and Colin Talbot 10. Performance information and educational policy making - Age Johnsen 11. Rational, political and cultural uses of performance monitors: the case of dutch urban policy - Dennis de Kool 12. Reporting public performance information: the promise and challenges of citizen involvement - Alfred Tat-Kei Ho 13. Publishing performance information: an illusion of control? - Steven Van Walle and Alasdair Roberts
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