Supply relationship evaluation : the relationship assessment process (RAP) and beyond
By: JOHNSEN, Thomas E
.
Contributor(s): JOHNSEN, Rhona E | LAMMING, Richard C.
Material type: 
ArticlePublisher: Dorchester : Elsevier, August 2008European Management Journal 26, 4, p. 274-287Abstract: In this article we argue that the common purchasing and supply management practice of evaluating supplier performance may be inappropriate in situations of supply relationship. We explore a conceptual framework for supply relationship evaluation, discussing lessons from past attempts to develop relationship evaluation models, focusing particularly on the so-called Relationship Assessment Process (RAP) model (Lamming et al., 1996). The article critivally evaluates the RAP model, discussing experiences of implementation from 1995 onwards. Building on the reflections on RAP, we propose a new conceptual framework for supply relationship evaluation. This is constructed on the basis of a systhesis of literature grounded predominantly in industrial marketing and purchasing (IMP), and purchasing and supply management (PSM) research, and thus adopts a network rather than a dyadic perspective on relationship evaluation. We conclude by discussing the implications of the proposed framework.
In this article we argue that the common purchasing and supply management practice of evaluating supplier performance may be inappropriate in situations of supply relationship. We explore a conceptual framework for supply relationship evaluation, discussing lessons from past attempts to develop relationship evaluation models, focusing particularly on the so-called Relationship Assessment Process (RAP) model (Lamming et al., 1996). The article critivally evaluates the RAP model, discussing experiences of implementation from 1995 onwards. Building on the reflections on RAP, we propose a new conceptual framework for supply relationship evaluation. This is constructed on the basis of a systhesis of literature grounded predominantly in industrial marketing and purchasing (IMP), and purchasing and supply management (PSM) research, and thus adopts a network rather than a dyadic perspective on relationship evaluation. We conclude by discussing the implications of the proposed framework.
Click on an image to view it in the image viewer
There are no comments for this item.