Cost of quality in Dubai : an analytical case study of residential construction projects
By: ABDELSALAM, Hisham M.E
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Contributor(s): GAD, Medhat M.
Material type: 
ArticlePublisher: Exeter, UK : Elsevier, July 2009International Journal of Project Management 27, 5, p. 501-511Abstract: In a city like Dubai, where one of the biggest and fastest growing construction markets in the world exists, the need to estimate the cost of quality in the construction projects becomes a vital task. This research used the preventionappraisalfailure (PAF) model to evaluate the cost of quality (CoQ) and to determine its optimum value the level of quality that minimizes the total CoQ for the residential construction projects in Dubai. The results revealed that the CoQ in such projects in Dubai represents 1.3% of the total project civil work cost and that the optimum CoQ value was estimated to be 1.34% of the total CoQ. Failure costs, on the other hand, were estimated to be .7% of the project cost.
In a city like Dubai, where one of the biggest and fastest growing construction markets in the world exists, the need to estimate the cost of quality in the construction projects becomes a vital task. This research used the preventionappraisalfailure (PAF) model to evaluate the cost of quality (CoQ) and to determine its optimum value the level of quality that minimizes the total CoQ for the residential construction projects in Dubai. The results revealed that the CoQ in such projects in Dubai represents 1.3% of the total project civil work cost and that the optimum CoQ value was estimated to be 1.34% of the total CoQ. Failure costs, on the other hand, were estimated to be .7% of the project cost.
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