Ensuring project success through collective competence and creative conflict in publicprivate partnerships a case study of Bygga Villa, a Swedish triple helix e-government initiative
By: RUUSKA, Inkeri
.
Contributor(s): TEIGLAND, Robin.
Material type: 
ArticlePublisher: Exeter, UK : Elsevier, May 2009International Journal of Project Management 27, 4, p. 323-334Abstract: This paper presents a study of one publicprivate partnership in e-government in Sweden, Bygga Villa, that involved 16 organizations from academia, government, and industry to develop an innovative internet portal for the private construction industry. Our research purpose was to answer (1) What are the challenges to developing collective competence in publicprivate partnerships? and (2) How can these challenges be overcome to achieve project success? We found that the potential for conflict due to differing goals, resource scarcity, and interdependence of tasks was the greatest challenge for Bygga Villas ability to develop collective competence while the partnership overcame this challenge through (1) co-developing a clear project charter, (2) recruiting a project leader with strong knowledge broker skills, (3) conducting joint problem-solving tasks using boundary objects, and (4) ensuring an understanding of the big picture through continuous open and balanced communication. Moreover, the project was successful due to members ability to embrace conflict and turn it into creative conflict through dialogue while ensuring a high level of project satisfaction by the partnerships individual members.
This paper presents a study of one publicprivate partnership in e-government in Sweden, Bygga Villa, that involved 16 organizations from academia, government, and industry to develop an innovative internet portal for the private construction industry. Our research purpose was to answer (1) What are the challenges to developing collective competence in publicprivate partnerships? and (2) How can these challenges be overcome to achieve project success? We found that the potential for conflict due to differing goals, resource scarcity, and interdependence of tasks was the greatest challenge for Bygga Villas ability to develop collective competence while the partnership overcame this challenge through (1) co-developing a clear project charter, (2) recruiting a project leader with strong knowledge broker skills, (3) conducting joint problem-solving tasks using boundary objects, and (4) ensuring an understanding of the big picture through continuous open and balanced communication. Moreover, the project was successful due to members ability to embrace conflict and turn it into creative conflict through dialogue while ensuring a high level of project satisfaction by the partnerships individual members.
Click on an image to view it in the image viewer
There are no comments for this item.