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Ethnic versus organizational cultures : the bureaucratic alternative

By: KLEIN, Rochelle.
Material type: materialTypeLabelArticlePublisher: New York : Marcel Dekker, 1996International Journal of Public Administration - IJPA 19, 3, p. 323-343Abstract: It has been suggested that the common values and beliefs of an organization's culture can be used to control employee behavior. However, the use of organizational culture to control behavior assumes that employees either already have, or can be inculcated with common values and beliefs. The flow of immigrants across national borders increases the diversity of organization workforces. This diversity may include employees who hold values and beliefs associated with their membership in different ethnic cultures. It may be difficult or impossible to infuse common values and beliefs in such a diverse workforce. A more bureaucratic form of organizational governance, in which rules and expectations are made explicit, may be more appropriate when an organizations' employees are members of diverse ethnic cultures.
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It has been suggested that the common values and beliefs of an organization's culture can be used to control employee behavior. However, the use of organizational culture to control behavior assumes that employees either already have, or can be inculcated with common values and beliefs. The flow of immigrants across national borders increases the diversity of organization workforces. This diversity may include employees who hold values and beliefs associated with their membership in different ethnic cultures. It may be difficult or impossible to infuse common values and beliefs in such a diverse workforce. A more bureaucratic form of organizational governance, in which rules and expectations are made explicit, may be more appropriate when an organizations' employees are members of diverse ethnic cultures.

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