Case note : a first experience with sea reporting
By: AHNELL, Leif
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Contributor(s): DAVIDSON, Linda | McKENZIE, Karen.
Material type: 
ArticlePublisher: New York : Marcel Dekker, 1995International Journal of Public Administration - IJPA 18, 2-3, p. 581-591Abstract: The City of Boca Raton, Florida has begun experimentation with Service Efforts and Accomplishments reporting. Sanitation was the focus because the department had been selected to participate in the City's detailed operations review for the annual reporting period. This paper describes the City's project, discusses the impact, and identifies lessons learned through the City's first attempt at SEA reporting. Although challenging, the City considers this initial effort a success and plans to continue experimentation.
The City of Boca Raton, Florida has begun experimentation with Service Efforts and Accomplishments reporting. Sanitation was the focus because the department had been selected to participate in the City's detailed operations review for the annual reporting period. This paper describes the City's project, discusses the impact, and identifies lessons learned through the City's first attempt at SEA reporting. Although challenging, the City considers this initial effort a success and plans to continue experimentation.
Volume 18
Numbers 2-3
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