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Comparative administration : theory and experience

By: MONTGOMERY, John D.
Material type: materialTypeLabelArticlePublisher: New York : Marcel Dekker, 1989International Journal of Public Administration - IJPA 12, 3, p. 501-512Abstract: In order to determine the extent to which regional training in management would serve their own diverse national needs, nine African countries with different colonial, economic. political, and economic traditions sponsored a large-scale restarch project .to identify. common behavioral characteristics in the vublic, private. and amstatal sectors. The theory was that if there was a sufficient body of ;cbuind.thtoighout the region, it would be possible to adopt standard training and selection procedures and use similar approaches in improving organizational designs. The theory posited further that comparative studies conducted in sufficient depth could separate the unique from the common elements of managerial behavior and contribute to the desirn of national as well as reeional training systems. Studies conducted with these ends in mind were also expected distinguish between behavioral differences that were associated with the political and cultural context or organizational setting, and those reflecting individual characteristics. The study proceded by gathering reports of “management events” that reflected both “effective” and “ineffective” behavior on the part of administrators in the public, private, and “semi-public” sectors, including government agencies, large industrial corporations, and parastatals or public enterprises. When nearly 2,000 such events wen coded, it became possible to identify Ntecn clearly distinguishable skills that ranked at the top in frequency of use in all threz sectors. In the African context, it was hund certain skills such as the motivation of employees, the interpretation and avvlication of conventional rules and remhtions involving honnel-administration; -and interpasonal skills were more inportant than technical knowledge or the general administrative techniques commonlv taught in academic curricula. The intensity with which these skills an used, however, was found to be different across countries. Motivational issues an involved much mare frequently in Botswana, Lesotho, Swaziland, and Zambia, for example, than in Tanzania ar Angola Writing skills headed the list in Tanzania but no other country. In the private sector, tcchnical skills were more in demand than motivational skills. Knowledge of procedures was far more important in the public than the parastatal or private sectors. When the results were coded by level of management, however, the dominance of motivational issues was universal. On the other hand, senior managers wae more concerned with negotiations and financial management than were their junior colleagues. Among the general skills least frequently encounted were impact analysis and evaluation, program analysis, computational skills, economic analysis, and Community relations. Among all skills coded in the sample, the worst perfonname was in the field of bureaucratic politics, in which 97% of the incidents were presented as examples of “ineffective performance.” These mults con- the possibility of identifying a common core of skills required by private and public managers, but they also suggest the need for careful adaptation of curricula to emphasize known organizational and national contexts, and they suggest as well a wcedure that can be followed m designing such adaptations. They do not confirm the expectation that private managers are better motivated than public administrators in the African context or that their personal qualities are vay different The major differences appear to be in the technical requirements of their positions, including accounting and writine skills. An isnuortarit caution needs to be observed in the application of the techniiue used in this study: the data do not disclose what skills might have improved performance if they had been present, and they do not predict future needs
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In order to determine the extent to which regional training in management would serve their own diverse national needs, nine African countries with different colonial, economic. political, and economic traditions sponsored a large-scale restarch project .to identify. common behavioral characteristics in the vublic, private. and amstatal sectors. The theory was that if there was a sufficient body of ;cbuind.thtoighout the region, it would be possible to adopt standard training and selection procedures and use similar approaches in improving organizational designs. The theory posited further that comparative studies conducted in sufficient depth could separate the unique from the common elements of managerial behavior and contribute to the desirn of national as well as reeional training systems. Studies conducted with these ends in mind were also expected distinguish between behavioral differences that were associated with the political and cultural context or organizational setting, and those reflecting individual characteristics. The study proceded by gathering reports of “management events” that reflected both “effective” and “ineffective” behavior on the part of administrators in the public, private, and “semi-public” sectors, including government agencies, large industrial corporations, and parastatals or public enterprises. When nearly 2,000 such events wen coded, it became possible to identify Ntecn clearly distinguishable skills that ranked at the top in frequency of use in all threz sectors. In the African context, it was hund certain skills such as the motivation of employees, the interpretation and avvlication of conventional rules and remhtions involving honnel-administration; -and interpasonal skills were more inportant than technical knowledge or the general administrative techniques commonlv taught in academic curricula. The intensity with which these skills an used, however, was found to be different across countries. Motivational issues an involved much mare frequently in Botswana, Lesotho, Swaziland, and Zambia, for example, than in Tanzania ar Angola Writing skills headed the list in Tanzania but no other country. In the private sector, tcchnical skills were more in demand than motivational skills. Knowledge of procedures was far more important in the public than the parastatal or private sectors. When the results were coded by level of management, however, the dominance of motivational issues was universal. On the other hand, senior managers wae more concerned with negotiations and financial management than were their junior colleagues. Among the general skills least frequently encounted were impact analysis and evaluation, program analysis, computational skills, economic analysis, and Community relations. Among all skills coded in the sample, the worst perfonname was in the field of bureaucratic politics, in which 97% of the incidents were presented as examples of “ineffective performance.” These mults con- the possibility of identifying a common core of skills required by private and public managers, but they also suggest the need for careful adaptation of curricula to emphasize known organizational and national contexts, and they suggest as well a wcedure that can be followed m designing such adaptations. They do not confirm the expectation that private managers are better motivated than public administrators in the African context or that their personal qualities are vay different The major differences appear to be in the technical requirements of their positions, including accounting and writine skills. An isnuortarit caution needs to be observed in the application of the techniiue used in this study: the data do not disclose what skills might have improved performance if they had been present, and they do not predict future needs

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