Sustaining business excellence
By: ARAS, Guler.
Contributor(s): CROWTHER, David.
Material type: ArticlePublisher: Oxfordshire : Routledge, May/June 2010Total Quality Management & Business Excellence 21, 5-6, p. 565-576Abstract: Many concepts have appeared fashionable as a process of business management and the latest of these is connected to sustainability. Often these concepts are merely refinements of other concepts but are presented as the answer to managing a business. We argue in this paper that these concepts do not replace earlier concepts. Instead, we argue, that the way to manage a business for excellence and sustainable competitive advantage is to focus on the four key areas of profitability, sustainability, reputation and governanceMany concepts have appeared fashionable as a process of business management and the latest of these is connected to sustainability. Often these concepts are merely refinements of other concepts but are presented as the answer to managing a business. We argue in this paper that these concepts do not replace earlier concepts. Instead, we argue, that the way to manage a business for excellence and sustainable competitive advantage is to focus on the four key areas of profitability, sustainability, reputation and governance
Volume 21
Numbers 5-6
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