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Where have all the workers gone? Exploring public sector workforce planning

By: COLLEY, Linda.
Contributor(s): PRICE, Robin.
Material type: materialTypeLabelArticlePublisher: Richmond : Wiley-Blackwell, June 2010Subject(s): Gestão de Pessoas | Serviço Público | AustráliaAustralian Journal of Public Administration - AJPA 69, 2, p. 202-213Abstract: Governments undertake extensive planning of many services and functions, but tend to neglected planning of public service workforces. Disruptions to public service delivery, such as shortages of nurses and doctors, have rejuvenated interest in workforce planning, but many organisations struggle to do it effectively. This historical study examines the capacity of central personnel agencies to predict workforce risks and support workforce planning, using a study of the Queensland public service. It identifies lack of workforce data as a barrier to effective workforce planning, as a result of factors such as changes in the direction of the central personnel agency, lack of appreciation for the value of comprehensive central workforce data, and limited agency human resource (HR) skills or capacity
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Governments undertake extensive planning of many services and functions, but tend to neglected planning of public service workforces. Disruptions to public service delivery, such as shortages of nurses and doctors, have rejuvenated interest in workforce planning, but many organisations struggle to do it effectively. This historical study examines the capacity of central personnel agencies to predict workforce risks and support workforce planning, using a study of the Queensland public service. It identifies lack of workforce data as a barrier to effective workforce planning, as a result of factors such as changes in the direction of the central personnel agency, lack of appreciation for the value of comprehensive central workforce data, and limited agency human resource (HR) skills or capacity

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