Within acceptable limits : health care provider perspectives on community health councils in the reformed British National Health Service
By: MOON, Grahan
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Contributor(s): LUPTON, Carol.
Material type: 
ArticlePublisher: UK : Policy Press, oct. 1995Subject(s): ChinaPolicy & Politics 23, 4, p. 335-346Abstract: Community health councils (CHCs) were intended to provide an independent voice for consumers of the British National Health Service (NHS). Their role has been challenged by recent reforms of the NHS which have given consumer involvement a much higher profile and have claimed to make the health care consumer a central actor in the plans and actions of both purchasers and providers of health care. This article focuses on the perspectives of health care providers regarding the emerging role of CHCs in the post-reform era. It draws on detailed case-study research to provide an assessment of the impact of the reforms on CHC-provider relations and an examination of the pattern and nature of current, post-reform provider activity with reference to CHCs. Distinctions are made between different types of provider and conclusions drawn which suggest that, while general patterns of activity have changed little, there have been specific developments in the area of CHC involvement in quality assurance activity, and emerging difficulties concerning the CHC role in acute trusts
Community health councils (CHCs) were intended to provide an independent voice for consumers of the British National Health Service (NHS). Their role has been challenged by recent reforms of the NHS which have given consumer involvement a much higher profile and have claimed to make the health care consumer a central actor in the plans and actions of both purchasers and providers of health care. This article focuses on the perspectives of health care providers regarding the emerging role of CHCs in the post-reform era. It draws on detailed case-study research to provide an assessment of the impact of the reforms on CHC-provider relations and an examination of the pattern and nature of current, post-reform provider activity with reference to CHCs. Distinctions are made between different types of provider and conclusions drawn which suggest that, while general patterns of activity have changed little, there have been specific developments in the area of CHC involvement in quality assurance activity, and emerging difficulties concerning the CHC role in acute trusts
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