Evaluating quality in mental health services : contexts and issues
By: SHAW, Ian
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ArticlePublisher: UK : Policy Press, jan. 1999Subject(s): ChinaPolicy & Politics 27, 1, p. 113-120Abstract: Quality in healthcare services is neither a simple nor an apolitical issue. Quality is a complex concept and how it is defined and measured has important consequences for services. This article explores some of the issues which arise when the notions of 'quality' and 'mental health' are discussed together. Mental health services contribute to the regulation and maintenance of social order. The article particularly focuses upon the changing role of service users in quality assurance methods and argues for a new approach
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Quality in healthcare services is neither a simple nor an apolitical issue. Quality is a complex concept and how it is defined and measured has important consequences for services. This article explores some of the issues which arise when the notions of 'quality' and 'mental health' are discussed together. Mental health services contribute to the regulation and maintenance of social order. The article particularly focuses upon the changing role of service users in quality assurance methods and argues for a new approach
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