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Collaborating for performance : or can there exist such a thing as CollaborationStat?

By: Behn, Robert D.
Material type: materialTypeLabelArticlePublisher: Philadelphia : Routledge, dec. 2010Subject(s): Gestão de Parcerias | Avaliação de Desempenho | Cooperação | EstratégiaOnline resources: Acesso | Acesso International Public Management Journal 13, 4, p. 429-468Abstract: To produce better results, a number of public agencies and governmental jurisdictions have created their own PerformanceStat leadership strategies. The New York City Police Department created the original CompStat; then Baltimore adapted the concept to create CitiStat, the strategy's first application to an entire governmental jurisdiction. As implemented by these and other agencies and jurisdictions, PerformanceStat is primarily a top-down, hierarchical effort to improve the results produced by individual public agencies. Often, however, important results can only be produced through a collaboration of public agencies. This raises the question: Can a PerformanceStat leadership strategy be adapted to situations in which improving performance requires cross-agency or even cross-jurisdiction collaboration? And if so, how?Abstract: This article identifies the core concepts underlying PerformanceStat, suggests how they need to be modified to create a CollaborationStat strategy, reviews the public-management literature on traditional collaboration, examines two cases of intra-jurisdiction collaborations that have some of the features of CollaborationStat, offers some propositions suggesting the conditions under which such collaborators might choose to adopt a more formally structured CollaborationStat strategy, and distinguishes among (a) traditional PerformanceStat, (b) traditional collaboration, and (c) a collaborative, performance-focused leadership strategy that is distinctly different: “CollaborationStat.” A CollaborationStat approach could enhance both traditional PerformanceStat, by making performance a multi-agency responsibility, and traditional collaboration, by focusing the collaborators' efforts on producing results
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To produce better results, a number of public agencies and governmental jurisdictions have created their own PerformanceStat leadership strategies. The New York City Police Department created the original CompStat; then Baltimore adapted the concept to create CitiStat, the strategy's first application to an entire governmental jurisdiction. As implemented by these and other agencies and jurisdictions, PerformanceStat is primarily a top-down, hierarchical effort to improve the results produced by individual public agencies. Often, however, important results can only be produced through a collaboration of public agencies. This raises the question: Can a PerformanceStat leadership strategy be adapted to situations in which improving performance requires cross-agency or even cross-jurisdiction collaboration? And if so, how?

This article identifies the core concepts underlying PerformanceStat, suggests how they need to be modified to create a CollaborationStat strategy, reviews the public-management literature on traditional collaboration, examines two cases of intra-jurisdiction collaborations that have some of the features of CollaborationStat, offers some propositions suggesting the conditions under which such collaborators might choose to adopt a more formally structured CollaborationStat strategy, and distinguishes among (a) traditional PerformanceStat, (b) traditional collaboration, and (c) a collaborative, performance-focused leadership strategy that is distinctly different: “CollaborationStat.” A CollaborationStat approach could enhance both traditional PerformanceStat, by making performance a multi-agency responsibility, and traditional collaboration, by focusing the collaborators' efforts on producing results

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