VOLUME THREE: PUBLIC POLICY IN ACTION PART 7: POLICY IMPLEMENTATION 32: Appearances and Formulating Policy - Jeffrey Pressman, Aaron Wildavsky 33: The Policy Implementation Process: A Conceptual Framework - Donald van Meter, Carl van Horn 34: Implementation Structures: A New Unit of Administrative Analysis - Benny Hjern, David Porter 35: The Pressman-Wildavsky Paradox: Four Addenda or Why Models Based on Probability Theory Can Predict Implementation Success and Suggest Useful Tactical Advice for Implementers - Elinor Bowen 36: Synthesizing the Implementation Literature: The Ambiguity-Conflict Model of Policy Implementation - Richard Matland 37: Research on Policy Implementation: Assessment and Prospects - Laurence O'Toole Jr. 38: Theory of 'Soft' Policy Implementation in Multilevel Systems with an Application to Social Partnership in The Netherlands - René Torenvlied, Agnes Akkerman PART 8: POLICY-MAKING AT THE STREET LEVEL 39: Street-Level Bureaucracy and the Analysis of Urban Reform - Michael Lipsky 40: Street-Level Bureaucrats and Institutional Innovation: Implementing Special Education Reform - Richard Weatherley, Michael Lipsky 41: From Street-Level to System-Level Bureaucracies: How Information and Communication Technology Is Transforming Administrative Discretion and Constitutional Control - Mark Bovens and Stavros Zouridis 42: Understanding Implementation: Street-Level Bureaucrat's Resources for Reform - Heather Hill 43: Politicians, Managers and Street-Level Bureaucrats: Influences on Policy Implementation - Peter May, Soren Winter PART 9: POLICY IN CONTEXT 44: Assessing Policy Outcomes: Social and Political Biases - Mark Bovens, Paul Hart 45: Summing up: Dealing with Uncertainties in Networks - Joop Koppenjan, Erik-Hans Klijn 46: The Politics of Path Dependency: Political Conflict in Historical Institutionalism - B. Guy Peters, Jon Pierre, Desmond King 47: A Decade of Treating Networks Seriously - Scott Robinson 48: Vertical Politics in Horizontal Policy Networks: Framework Setting as Coupling Arrangement - Joop Koppenjan, Mirjam Kars, Haiko van der Voort