Part Five: HR and strategic management/performance management 33. Of Pigs in Pokes and Policy Diffusion: Another Look at Pay-for-Performance - Patricia W. Ingraham 34. Preparing Supervisors for the Future Work Force: The Dual-Income Couple and the Work-Family Dichotomy - Willa Bruce and Christine Reed 35. Così Fan Tutte? Adoption and Rejection of Performance-Related Pay in Italian Municipalities: A Cross-Sector Test of Isomorphism - Nicola Bellé 36 . Becoming a Results-Based Leader - Dave Ulrich, Jack Zenger and Norm Smallwood 37. The Role of Public Employees in the Privatization Process: Personnel and Transition Issues - Wendell C. Lawther 38. Participative Management and Job Satisfaction: Lessons for Management Leadership - Soonhee Kim 39. Non-Standard Work Arrangements in the Public Sector: Trends and Issues - Sharon H. Mastracci and James R. Thompson 40. Capacity, Management and Performance: Exploring the Links - Yilin Hou, Donald P. Moynihan and Patricia Ingraham 41. Public Management Reform and Organizational Performance: An Empirical Assessment of the U.K. Labour Government's Public Service Improvement Strategy - Richard M. Walker and George A. Boyne 42. Simply the Best? The International Benchmarking of Reform and Good Governance - Christopher Pollitt 43The Politics Measurement Makes: Performance Management in the Obama Era - Donald Moynihan Part Six: HRM and technology 44. Turbulence and Technology: Public Administration and the Role of Information-Processing Technology - Edward I. Friedland 45. Human-Resource Implications of Information Technology in State Government - Sharon S. Dawes 46. Enacting Technology: An Institutional Perspective - Jane E. Fountain 47. Factors Affecting State Government Information Technology Employee Turnover Intentions - Soonhee Kim 48. The Impact of Organizational Context and Information Technology on Employee Knowledge-Sharing Capabilities - Soonhee Kim and Hyangsoo Lee 49. Collaborative Governance and Cross-Boundary Information Sharing: Envisioning a Networked and IT-Enabled Public Administration - Theresa A. Pardo, J. Ramon Gil-Garcia and Luis F. Luna-Reyes