- Introduction. - 1. The universality of public sector reform: ideas, meanings, strategies - Patrick Weller. - I. The reform agenda - 2. Reinventing government - Ted Gaebler. - 3. President Clinton's program - Philip Lader. - 4. The decline and fall of the industrial State - Gary L. Sturgess. - 5. The bureaucracies compared: past and future trends - Martin Laffin. - 6. Learning from each other: the USA and Australia - Peter Botsman. - II. Public sector change as an international phenomenon. - 7. Are we reinventing government? - David Shand. - 8. Borrowing experiences from other countries - Jonathan Breul. - 9. Different problems, same solutions? - Sir Kenneth Stowe. - 10. Origins and destinations: New Zealand's Model of Public Management and the International Transfer of ideas - Jonathan Boston. - 11. Next steps: institutional impact and beyond - Kate Jenkins. - III. New managers, new techniques. - 12. Creating successful change in public organisations - Sue Vardon and Karen Morley. - 13. Using performance measures to shape policy - Derek Volker. - 14. Better government through redrawing of boundaries and functions - Michael Codd. - 15. Is there still a need for a career senior executive service? - Peter Coaldrake and Howard Whitton. - 16. Reinventing the higher service in the United States of America - Thomas McFee. - 17. The Australian model of public sector career service - Denis Ives. - 18. The Australian public service as a career service : past, present and futute - J.R. Nethercote. - IV. New ideas, critiques and agendas. - 19. Leadership in administration: rediscovering a lost discourse - Amanda Sinclair. - 20. The three faces of management reform - Donald Kettl. - 21. Reinventing government or rearranging the deck chairs? The politics of institutional reform in the 1990s - R. Kent Weaver. - 22. The new contractualism: management reform or a new approach to governance? - Anna Yeatman. - 23. Problems and propects - David Kemp. - 24. Making sense of difference? Public choice, politicians and bureaucratic change in America and Australia - Glyn Davis.