1. Introducing non-profit organizations (NPOs) 1.1 Non-Profist: The Essential Characteristics 1.2. Different Categories of Non-Profits 1.3. Growth of Non-Profits 1.4. Scope and Significance of Non-Profits 1.4.1. Significance of Non-Profits 1.4.1.1. Economic Signicance 1.4.1.2. Service Provisions 1.4.1.3. Innovation and Entrepreneurship 1.4.1.4. Policy Making 1.4.1.5. Providers of "Common Goods" 1.4.1.6. Individualism and Plurality 1.4.1.7. Social Mobilization and Advocacy 1.4.1.8. Social Bonding 1.4.1.9. Democracy 1.4.10. Preservation 1.5. Contemporary Issue: The Non-Profit Secto's Identity Crisis Discussion Questions Web Resoucers End-of-Cheper Review of Terms References Endnotes 2. Essential Linkages - Non-Profit, Government, and Business 2.1. Shared Features among Non-Profit Organizations (NPOs) 2.1.1. The "Publicness" Organizations 2.1.2. Look-Alike: Shared Characteristics with the Businees Sector 2.2. Cross-Sector Relationships 2.2.1. Forms of NPO and Government Relationships 2.2.1.2. Non-Profits as a Complement to Government 2.2.1.3. Non-Profits in a Collaborative Relationship with the Public Sector 2.2.1.4. Non-Profits and Government in an Adversarial Relationship 2.2.2 Forms of NPOs and Business Relationships 2.2.2.1. Collaborative Relationship Continuum 2.2.2.2. NPOs and For-Profis in an adversarial relationship 2.2.2.3. NPOs and For-Profits' Engagement in Each Others' Area of Operation 2.3. Collaboration Challenges and Cross-Sectoral Learning 2.3.1. Effective Linkages: Collaboration Essentials 2.3.2. Cross-Sectoral Learning 2.4. Contemporary Issue: The Faith-Based Initiaive Discussion Questions Web Resoucers End-of-Chaper Review of Terms References Endnotes 3. Non-Profit laws and regulations 3.1. Tax Exemption and Non-Profit Organizations (NPOs) 3.2. Types of 501(c)NPOs 3.2.1. Public Charities versus Private Foundations 3.3. Creating an Incorporated Non-Profit Agency 3.4. Operating a Non-Profit Organization: The Essential Requirements 3.4.1. Reporting Requeriments 3.4.1.1.Federal Requeriments: Annual Financial Return form (Form 990) 3.4.1.2. State Requirements 3.4.2. Public Documet 3.4.3. Unrelated Business Income Taxes 3.5. Legal Restictions 3.5.1. Political Campaign Activities 3.5.2. Limitations on Private Inurement 3.5.3. Lobbying Rights and Restrictions 3.5.4. The Sarbanes-Oxley Act (2002) 3.6. Private Foundations 3.7. Contemporary Issue: Who Deserves Tax Exemption? Discussion Questions Web Resources End-of-Chapter Review of Terms References Endnotes 4. Non-Proft Governance 4.1. Non-Profit Governance: Who Governs? 4.1.1. The traditional approach 4.1.2. The Shared Partnership 4.1.3. The Situational Approach 4.2. Board of Non-Profit Organizations (NPOs) 4.2.1. Roles and Responsabilities 4.2.1.1. Legal Responsibilities 4.2.1.2. Functional Responsabilities 4.2.2. Board Recruitment, selection, and Development 4.2.2.1. Recruitiment and Selection 4.2.2.2. Board Size and Committees 4.2.2.3. Development and Training 4.2.2.4. Evaluations 4.2.2.5. Important Policy Documents 4.3. Chief Executive Officer (CEO) 4.3.1. Common Job Duties and Responsabilities 4.3.2. Required Competencies of the CEO 4.4. Key Leadership Roles 4.4.1. Stratategic Planning 4.4.2. Promotion of Public Inerest - The Contemporary Notion of NPO Governance 4.5. Contemporary Issue: Non-Profit Executive Leadership Challenges Discussion Questions Web Resources End-of-Chapter Review of Terms Appendix 4.1: An Example of a Sample Skill Inventory References Endnotes 5. Humam Resource Management in Non-Profit Organizations 5.1. Laws and Releant Legal Issue 5.1.1. Fair Labor Standards Act (FLSA), 1938 5.1.2. The Equal Pay Act (EPA), 1963 5.1.3. Civil Rights Act (CRA) OF 1964 5.1.4. The Age Discrimination in Employment Act (ADEA), 1967 5.1.5. The Americans with Desabilities Act (ADA), 1990 5.1.6. Sexual Harassment 5.1.7. Family and Medical Leave Act (FMLA), 1993 5.2. Volunteer Management 5.2.1. Volunteer Management Program 5.2.1.1. Needs Assesssment 5.2.1.2. Organizational Preparation for volunteers 5.2.1.3. Budget 5.2.1.4. Written Job Descriptions 5.2.1.5. Recruitment, Selection, Orientation, and Training 5.2.1.6. Retention 5.2.1.7. Formal Policies - Volunteer Handbook or Manual 5.2.1.8. Evaluation 5.2.1.9. Risk Management 5.2.2. Volunteer Motivation 5.2.2.1. Altruism as a Motivator 5.2.2.2. Instrumental Theory 5.2.2.3. Reinforcement Theory 5.2.2.4. Maslow's Need Hierarchy 5.2.2.5. McClelland's Need Theory 5.3. Current Isue: NPO Exeutive Compensation 6. Resource Acquisition and Management 6.1. Non-Profit Organization (NPO) evenue Sources 6.2. Fundraising 6.2.1. Government Regulations 6.3. Financial Management 6.3.1. NPO Financial Repoting and Accounthig Uniqueness 6.3.2. Basic Financial Statements of an NPO 6.3.2.1. Sr=tatement of Financial Posotion 6.3.2.2. Statement of Activity 6.3.2.3. Statement of Cash Flows 6.4. Ficanial Leadership 6.5. Issue: Perils of Government Dependency - The Recent Fuding Issue with Planned Parenthood Discussion Questions Web Resources End -OF- Chapter Review of Terms Appendix 6.1. Code of Ethical Principles, American Fudraising Professionals References Endnotes 7. Non-Profit Organizations and Information Techonology 7.1. Why Information Technology (IT)? 7.2. Information Technology and Strategy 7.3. IT Uses and Applications 7.3.1. E-amil 7.3.2. Online Presentations and Strategy 7.3. IT Uses and Applications 7.3.1. E-mail 7.3.2. Online Presentations and Meetings 7.3.3. Posting Digital Signs 7.3.4. Using RSS (Really Simple Syndication) 7.3.5. Text Messaging 7.3.6. Cell Phones and Ipones 7.3.7. Podcating 7.3.8. Blogging 7.3.9. Hyperlinks 7.3.10. Internet Interactive Functions 7.3.11. Twitter 7.3.12. YouTube 7.3.13. Social Networking Sites 7.3.14. Microsites 7.4. Specific Uses of IT 7.4.1. Online Fundraising 7.4.2. Recruitment and Management 7.4.3. Markting 7.4.4. Disseminating , Affecting, and Monitoring Public Policy Issues 7.5. Issue- Digital Divide in the Non-Proft Sector Discussion Question Web Resources End-of-Chapter Review of erms References Endnotes 8. Non-Pronfit Markenting 8.1. Non-Profit Markenting 8.1.1. Difference between For-Profit and Non-Profit 8.1.2. Reasons for Marketing 8.2.The Strategic Market process 8.2.1. Organizational Readiness 8.2.2. Market research 8.2.3.Strategic Marketing Plan 8.2.3.1. Marketing Mix 8.2.3.2. Effective Communication 8.2.3.3. Effective Communication 8.2.4. Using Social Media in MARKETING 8.3. Issue : Will Marketing Put the Civil Society at Risk? 9. Nongovernmental Organizations (NGOs) - International DImension 9.1. Defining Nongovernmental Organizations (ngoS) 9.2. Scope and Growth 9.3. Differences across Countries 9.3.1. Formation and Legal Structure 9.3.2. Political Activity 9.4. International Non- Governamental Organization (INGO) 9.4.1. Doctors Without Borders 9.4.2. Amnesty International 9.4.3. Transparency International 9.5. NGO Roles 9.5.1. Relief 9.5.2. Social and Economic Development 9.5.3. POlitical 9.6. Issues 9.6.1. Strategy 9.6.2. Accountability 9.6.3. Legitimancy 10. Non-Profit Effectiveness and Accountability 10.1. NPO Accountability: Scope and Challenges 10.1.1. Accountability to whom , for What ad how? 10.2. NPO efectiveness 10.2.1. Challenges of meaduring NPO effectiveness 10.2.2. Measurent methods and approaches 10.2.2.1. Goal Approach 10.2.2.2. System Approach 10.2.2.3. Multi-Constituency approach 10.2.2.4. Multidimensional approach 10.2.2.5. Outcoe Assessment 10.3. Charity Rating Agencies and Watchdogs 10.4.

Issue: Measuring NPO's Impact on Society Discutins Web Resources Web Resources End-of-Chapter Review of Terms Appendix 10.1 : Common Outcome Framenwork for health and Human services 11. In conclusion 11.1. Social: Demographic Changes 11.2. Economic: Financial Distress or Recession 11.3. Professional: Increasing Need and Oppotunities for professionalism 11.4. Chaging Natur of Non-Profit Leadership- A Unique Style of Leandership References