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Handbook on business process management 1 : introduction, methods, and information systems

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Material type: materialTypeLabelBookSeries: International Handbooks on Information Systems.Publisher: Heidelberg : Springer, 2010Description: 612 p.ISBN: 9783642004155.Subject(s): Gestão de Processo | Negócio | Administração de Empresas | Gestão da Qualidade
Contents:
Part I. Introduction What is business process management? - Michael Hammer Process management for knowledge work - Thomas H. Davenport The scope and evolution of business process management - Paul Harmon A framework for defining and designing the structure of work - Geary A. Rummler and Alan J. Ramias The six core elements of business process management - Michael Rosemann and Jan vom Brocke Part II. Methods Six sigma and business process management - Sue Conger Business process model abstraction - Artem Polyvyanyy, Sergey Smirnov, and Mathias Weske Business process quality management - Hajo A. Reijers, Jan Mendling, and Jan Recker Semantic business process management - Jörg Becker, Daniel Pfeiffer, Thorsten Falk, and Michael Räckers Analysis and design of business processes using BPMN - Gustav Aagesen and John Krogstie Configuration and management of process variants - Alena Hallerbach, Thomas Bauer, and Manfred Reichert Process choreography modeling - Alistair Barros, Thomas Hettel, and Christian Flender Collaborative process modeling: the intersport case study - Mikael Lind and Ulf Seigerroth Designing business processes with a recommendation-based editor - Agnes Koschmider and Andreas Oberweis Business process simulation - Wil M.P. van der Aalst, Joyce Nakatumba, Anne Rozinat, and Nick Russell BPM tool selection: the case of the queensland court of justice - Islay Davies and Micheal Reeves Implementing six sigma for improving business processes at an automotive bank - Florian Johannsen, Susanne Leist, and Gregor Zellner Part III. Process-aware information systems Workflow management - Chun Ouyang, Michael Adams, Moe Thandar Wynn, and Arthur H.M. ter Hofstede A framework for designing resource-driven workflows - Akhil Kumar and Jianrui Wang Service-enabled process management - Marlon Dumas and Thomas Kohlborn BPM meets SOA - Fred A. Cummins Integrated business process and service management - Thomas Gulledge Business process management and semantic interoperability - Alexander Dreiling Business process management standards - Frank Leymann, Dimka Karastoyanova, and Michael P. Papazoglou Modeling interorganizational business processes - Marco Zapletal, Rainer Schuster, Philipp Liegl, Christian Huemer, and Birgit Hofreiter Enterprise 2.0 meets business process management - Sandy Kemsley
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Livro Consulta Biblioteca Graciliano Ramos
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Part I. Introduction What is business process management? - Michael Hammer Process management for knowledge work - Thomas H. Davenport The scope and evolution of business process management - Paul Harmon A framework for defining and designing the structure of work - Geary A. Rummler and Alan J. Ramias The six core elements of business process management - Michael Rosemann and Jan vom Brocke Part II. Methods Six sigma and business process management - Sue Conger Business process model abstraction - Artem Polyvyanyy, Sergey Smirnov, and Mathias Weske Business process quality management - Hajo A. Reijers, Jan Mendling, and Jan Recker Semantic business process management - Jörg Becker, Daniel Pfeiffer, Thorsten Falk, and Michael Räckers Analysis and design of business processes using BPMN - Gustav Aagesen and John Krogstie Configuration and management of process variants - Alena Hallerbach, Thomas Bauer, and Manfred Reichert Process choreography modeling - Alistair Barros, Thomas Hettel, and Christian Flender Collaborative process modeling: the intersport case study - Mikael Lind and Ulf Seigerroth Designing business processes with a recommendation-based editor - Agnes Koschmider and Andreas Oberweis Business process simulation - Wil M.P. van der Aalst, Joyce Nakatumba, Anne Rozinat, and Nick Russell BPM tool selection: the case of the queensland court of justice - Islay Davies and Micheal Reeves Implementing six sigma for improving business processes at an automotive bank - Florian Johannsen, Susanne Leist, and Gregor Zellner Part III. Process-aware information systems Workflow management - Chun Ouyang, Michael Adams, Moe Thandar Wynn, and Arthur H.M. ter Hofstede A framework for designing resource-driven workflows - Akhil Kumar and Jianrui Wang Service-enabled process management - Marlon Dumas and Thomas Kohlborn BPM meets SOA - Fred A. Cummins Integrated business process and service management - Thomas Gulledge Business process management and semantic interoperability - Alexander Dreiling Business process management standards - Frank Leymann, Dimka Karastoyanova, and Michael P. Papazoglou Modeling interorganizational business processes - Marco Zapletal, Rainer Schuster, Philipp Liegl, Christian Huemer, and Birgit Hofreiter Enterprise 2.0 meets business process management - Sandy Kemsley

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