Foreword - Norma M. Riccucci 1. Cultural Competency and Public Administration - Kristen A. Norman-Major and Susan T. Gooden Part I. Culturally competent agencies, policies, and public servants 2. A New kind of public service professional: possessing cultural competency awareness, knowledge and skills - Mitchell F. Rice and Audrey L. Mathews 3. Legally competent public servants: state statutory and regulatory mandated cultural competence provisions - Shelly L. Peffer 4. Cultural competence when serving abroad - Chima Imoh 5. Human resource management practices that facilitate cultural competence - Heather Wyatt-Nichol and Lorenda A. Naylor Part II. Cultural competency in action 6. Developing gender-competent public administrators - DeLysa Burnier 7. Cultural competency in hispanic communities - Abraham David Benavides 8. Cultural diplomacy: collaboration between tribal and state governments - Diane-Michele Prindeville and Carrie D. La Tour 9. Cultural competency around sexual and gender orientation and identity - Wallace Swan, Mark French, and Kristen A. Norman-Major 10. Partnership for people with disabilities - Parthenia Dinora 11. Cultural competency in health care: standards, practices, and measures - RaJade M. Berry-James 12. Cultural competency in disasters - Frances L. Edwards Part III. Educating for cultural competence 13. Cultural competency as a standard for accreditation - Nadia Rubaii and Crystal Calarusse 14. Cultural competency in public administration programs - Pamela H. Lewis, Allen N. Lewis, and Felecia D. Williams 15. Cultural competency in "everyday" public policy research - Susan T. Gooden 16. A Dialogic model for cultural competency in the graduate classroom - Mario Rivera, Richard Greggory Johnson III, and Glenda Kodaseet 17. Educating for and assessing cultural competence - James Francisco Bonilla, Leah Ann Lindeman, and Naomi Rae Taylor 18. Cultural competency across the master's in public administration curriculum - Kristen A. Norman-Major Part IV. Conclusions 19. Challenges to cultural competency in public administration - Samuel L. Brown 20. Conclusion: an assessment of the state of cultural competency in public administration - Susan T. Gooden and Kristen A. Norman-Major