User charging for government services : best practice guidelines and case studies
By: Blondal, Jon
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Contributor(s): Feuillet-Allard, Jocelyne
| Zinnemann, Judy
.
Material type: 
















Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 363 B654u (Browse shelf) | Ex. 1 | Preparo Técnico | 10005793 |
Best practice guidelines for user charging for government services Chapter 1: user charging at the Australian attorney-general's department - Dale Boucher Chapter 2: user charging for air traffic control services: NAV CANADA - Gord Wilson Chapter 3: user charging in Finland - Kirsti Vallinheimo and Heikki Joustie Chapter 4: time-based user charging for highway use: the euro-vignet - Rolf Stamm Chapter 5: user charging for primary and specialist doctor services in Iceland - Olafur Hjalmarsson Chapter 6: user charging for retirement and nursing homes in Luxemburg - Jeannot Waringo Chapter 7: user charging at the Barcelona fire department - Koldo Echebarria Chapter 8: user charging at statistics Sweden - Ingalill Borild Chapter 9: charging for mapping services: the UK ordnance survey - David James Chapter 10: user charging at the UK nuclear regulatory commission - Jesse Funches Chapter 11: Cost attribution for information technology services at the US social security administration - Thomas O'Hare
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