Inclui bibliografia.

Part I. Complex Challenges 1. The challenge of multiple accontability: Does redundancy lead to overload?. -- Thomas Schillemans and Mark Bovens 2. The tangled web of accountability in contracting networks: the case of welfare reform. -- Barbara S. Romzek 3. Accountability challenges in public sector contracting for complex products. -- Trevor L. Brown, Matthew Potoski e David M. Van Slyke 4. Accountability for global governance organizations. -- Jonathan G. S. Koppell Part II. Obstacles to Accountability 5. Performance blight and the tyranny of light? accountability in advanced performance measurement regimes. -- Christopher Pollitt 6. Does performance measurement actually improve accountability?. -- Beryl A. Radin 7. The accountability environment of U.S. counties. -- Bonnie J. Johnson, John C. Pierce e Nicholas P. Lovrich Jr. Part III. Assessing Accountability 8. Accountability institutions and information in the policy-making process. -- Paul L. Posner and Robert Schwartz 9. Accountability and information-technology enactment: a cross-national perspective. -- Richard K. Ghere PartIV. Adapting to accontability 10. Blame avoidance and accountability: positive, negative, or neutral?. -- Christopher Hood 11. The challenges of accountability for international nongovernamental and civil-society organizations. -- Margaret P. Karns, Timothy J. Shaffer e Richard K. Ghere 12. Accountability in the nonprofit sector: abandoning the one-size-fits-all approach. -- Kevin P. Kearns Part V. Strategies 13. Watching the watchers. -- Sally Wheeler 14. Accountability and voluntary programs. -- Matthew Potoski e Aseem Prakash Part VI. Rethinking Accountability 15. Accountability in two non-western contexts 16. Accountability and a theory of represantation. -- Ciarán O'Kelly 17. Emergent accountabilitty and structuration theory: implications. -- Kaifeng Yang 18. Rethinking the osession: accountability and the financial crisis. -- Melvin J. Dubnick e Justin O'Brien