Inclui índice

Chapter 1. Brazil’s path towards a digital government for a digital economy and society -- The framework for the Digital Government Review of Brazil -- The process and timeline for the Digital Government Review of Brazil -- Brazil’s economic and social contexts -- Brazil’s progressive digital change -- Notes -- References Chapter 2. Strengthening the governance framework for digital government in Brazil --Introduction -- A comprehensive policy framework -- Leadership and institutional set-ups -- Developing co-ordination and a culture of co-operation -- Notes -- References Chapter 3. Strengthening institutional capabilities for the sound implementation of digital government policy in Brazil -- Introduction -- Building digital capacities and skills -- Streamlining digital technology investments -- From ICT procurement to digital commissioning --Notes -- References Chapter 4. Strengthening the foundations for integrated digital service delivery in Brazil -- Introduction -- Digital enabling frameworks -- Common architectures and standards for public sector interoperability -- The Brazilian experience with open source software -- Digital identity for improved public governance -- Updating legal frameworks to strengthen digital key enablers -- References Chapter 5. Towards transformative, citizen-driven digital service delivery in Brazil -- Introduction -- Integrated digital service delivery: Focusing on citizens’ needs -- Harnessing mobile technologies and the potential of social media -- A digital rights culture -- Open government data for improved service delivery -- Emerging technologies for digital service delivery -- Towards cross-border service delivery in the LAC region --References