Inclui bibliografia.

1. Introduction Why is a focus on innovation necessary? Why is a focus on innovation needed within the Public Service of Brazil? Purpose and methodology of the study A system is made up of details, but details can distract from seeing the system An ongoing journey References 2. Brazil's historical innovation journey Stitching together a fragmented history Tracing the innovation journey A timeline of key milestones Patterns and trends in the historical journey Implications of the historical journey Integrating innovation References Note 3. National public sector innovation systems What might cause a public sector innovation shortfall? How might a public sector innovation shortfall be addressed? Existing knowledge about the innovation system of the Public Service of Brazil The innovation determinants model Ensuring that innovation not only occurs, but that it occurs in a suitable mix How much innovation? System stewardship The need for a deliberate approach References 4. The lived experience of innovation within the Brazilian civil service Making observations of the “lived experience”
What does innovation look and feel like in the Public Service of Brazil? Summary What impact have existing interventions had? References 5. Appraising the progress to date Five lenses for appraising existing initiatives Lens 1: To what extent do existing initiatives contribute to clarity about innovation? Lens 2: To what extent do existing initiatives contribute to parity of
innovation? Lens 3: To what extent do current initiatives contribute to suitability for innovation? Lens 4: To what extent do current initiatives contribute to normality around innovation? Lens 5: To what extent do current initiatives contribute to stewardship of the innovation system? Summary The functioning of a dynamic system can only truly be appreciated over time References 6. Using scenarios to help guide an evolving system Scenarios of what could be The “Zero” scenario: The system continues “as is” Scenario One: Building on and extending the system Scenario Two: Radical transformation of the system Whatever the future, there will be trade-offs 7. Conclusion: Moving innovation from the sporadic to the systemic The story so far Acknowledging what has been achieved Key areas of opportunity An ongoing journey