FOREWORD - Don Tapscott PREFACE 1. A PEACE CORPS FOR PROGRAMMERS - Matthew Burton Tipping Point: The Extinction of Pencils Competition Is Critical to Any Ecosystm Creating a Developer Corps Conclusion 2. GOVERNMENT AS A PLATAFORM - Tim O'Reilly Government As a Plataform Lesson 1: Open Standards Sparks Innovation and Growth Lesson 2: Build a Simple System and Let It Evolve Lesson 3: Design for Participation A Robustness Principle for Government Lesson 4: Learn from Your "Hackers" Lesson 5: Data Mining Allows You to Harness Implicit Participation Lesson 6: Lower the Barriers to Experimentation Lesson 7: Lead by Example Practical Steps for Government Agencies 3. BY THE PEOPLE - Carl Malamud 4. THE SINGLE POINT OF FAILURE - Beth Simone Noveck The Closed Model of Decison Making New Technologies and Civic Life Participatory Democratic Theory in the Age Networks 5. ENGINEERING GOOD GOVERNMENT - Howard Dierking The Articles of Confederation and the Stovepipe Antipattern Continued Maintenance: The Blob and Confederacy Conclusion 6. ENABLING INNOVATION FOR CIVIC ENGAGEMENT - David G. Robinson, Harlan Yu, and Edward W. Felten Citizen Initiatives Lead the Way Providing for Reuse and Innovation Data Authenticity Down the Line Why Bother with Bulk? Conclusion 7. ONLINE DELIBERATION AND CIVIC INTELLIGENCE - Douglas Schuler Definitions and Assertions Democracy, Deliberation, and the Internet Findings and Issues Conclusion 8. OPEN GOVERNMENT AND OPEN SOCIETY - Archon Fung and David Weil Transparecency's Moment? The Dark Side of Open Government The Missing Diagnosis Targeted Transparency A Matter of Politics Conclusion 9. "YOU CAN BE THE EYES AND EARS": BARACK OBAMA AN DTHE WISDOM OF CROWDS - Micah L. Sifry Change.gov Shows How to Change the Gov "You Can Be the Eyes and Ears" Recovery.gov Site Still Under Construction Online Town Hall or "Participation Theater"? Open Data and Open Government Co-creation, Co-optation, or Collision? 10. TWO-WAY STREET: GOVERNMENT WITH THE PEOPLE - Mark Drapeau Pockets of Excellence: The Goverati Conclusion 11. CITIZENS' VIEW OF OPEN GOVERNMENT - Brian Reich The First "We President" The Internet Has Made Us Lazy Toward a Findable Government Advanced Citizenship Conclusion 12. AFTER THE COLLAPSE: OPEN GOVERNMENT AND THE FUTURE OF CIVIL SERVICE - David Eaves The Coasean Collapse The Long Tall of Public Policy Patch Culture The End of Objectivity Two Preconditions to Government As Platform: Capacity for Self-Organization and Collaboration Extend the Network The Next Civil Service Culture: The Gift Economy Conclusion 13. DEMOCRACY, UNDER EVERYTHINH - Sarah Schacht Many Voices, Many Messages, One Government My Idea Revealing Obscured Government Data Improving Communication without Being Crushed by Email How to Improve Civic Engagement Conclusion 14. EMERGENT DEMOCRACY - Charles Armstrong Democracy As a Scaling Mechanism Limiting Factors and the Internet Building an Emergent Democracy The Road to Emergent Democracy 15. CASE STUDY: TWEET CONGRESS - Wynn Netherland and Chris McCroskey Tweet Congress: Build an App, Start a Movement Starting the Movement: We Are All Lobbyists Now So, Who Gets It? Impact Conclusion 16. ENTREPRENEURIAL INSURGENCY: REPIBLICANS CONNECT WITH THE AMERICAN PEOPLE - Nick Schaper Entrepreneurial Insurgency and Congress Congress Tweets, Too I YouTube, You YouTube Social Media and the Fight for Transparency Conclusion 17. DISRUPTING WASHINGTON'S GOLDEN RULE - Ellen S. Miller The Bad Old Days: When Insiders Ruled This Is the Mashable Now What Comes Next 18. CASE STUDY: GOVTRACK.US - Joshua Tauberer Opening Legislative Data Screen Scraping Congress Engaging the GovTrack Community Conclusion 19. CASE STUDY: FOLLOWTHEMONEY.ORG - Edwin Bender Accessing Political Donor Data Fraught with Problems The National Institute on Money in State Politics' Role in the Fight Greater Transparency Bolstering the Spirit of Public Disclosure Laws State-Level Transparency Faces Serious Challenges In an Ideal World: Recommendations for Open Data Conclusion 20. CASE STUDY: MAPLIGHT.ORG - Daniel Newman Why We Founded MAPLight.org MAPLight.org's Unique Contribution Nuts and Bolts: Using MAPLight.org Berriers to Transparency Conclusion 21. GOING 2.0: WHY OPENSECRETS.ORG OPTED FOR FULL FRONTAL DATA SHARING - Sheila Krumholz The Decision to Let Go of the Data It's Not Easy Being Open Creating a New Model for Transparency The Future Is Now Conclusion 22. ALL YOUR DATA ARE BELONG TO US: LIBERATING GOVERNMENT DATA - Jerry Brito Liberating Government Data: Carl Malamud Versus the Man Disclosing Government Data: Paper Versus the Internet Acessing Government Data: Open Distribution Versus Jealous Control Demanding Government Data: Public Money Versus Private Research RECAP: Freeing PACER Documents for Public Use Conclusion 23. CASE STUDY: MANY EYES - Fernanda Viégas and Martin Wattenberg Policy From Policy to Politicians Visual Literacy Conclusion 24. MY DATA CAN'T TELL YOU THAT - Bill Allison The How and Why of Data Collection Federal Data: Approximations Galore Good Data Doesn't Mean Good Results Conclusion 25. WHEN IS TRANSPARENCY USEFUL? - Aaron Swartz Shaing Documents with the Public Generating Databases for the Public Interpreting Databases for the Public An Alternative 26. TRANSPARENCY INSIDE OUT - Tim Koelkebeck Complexity Creates Opacity Transparency, Meet Institutional Inertia Kaleidoscope IT: One-Off Apps Obscure Information A Market Focused on Proposals, Not Products Framing the Window Conclusion 27. BRINGING THE WEB 2.0 REVOLUTION TO GOVERNMENT - Gary D. Bass and Sean Moulton Government Transparency: Three Hurdles Putting It All Together: Disclosure of Federal Spending Conclusion 28. TOADS ON THE ROAD TO OPEN GOVERNMENT DATA - Bill Schrier What Is Government? Data Collection Exposing the Soul of Government Conclusion 29. OPEN GOVERNMENT: THE PRIVACY IMPERATIVE - Jeff Jonas and Jim Harper Privacy-Enhancing Practices Conclusion 30. FREEDOM OF INFORMATION ACTS: PROMISES AND REALITIES - Brant Houston The Act and Amendments Conclusion 31. GOV->MEDIA->PEOPLE - Dan Gillmor Crowdsourcing in Action Conclusion 32. OPEN SOURCE SOFTWARE FOR OPEN GOVERNMENT AGENCIES - Carlo Daffara and Jesus M. Gonzalez-Barahona Advantages of FLOSS for Government and Public Agencies Best Practices: Managemnet Best Practices: Technical Best Practices: Social Make It Easy to Experiment and Learn Conclusion 33. WHY OPEN DIGITAL STANDARDS MATTER IN GOVERNMENT - Marco Fioretti Badly Used Technology Hinders Progress The Digital Age Explained Standards and the Problems with Digital Technology The Huge Positive Potential of Digital Technologies Free and Open Standards and Software: The Digital Basis of Open Government Conclusion 34. CASE STUDY: UTAH.GOV - David Fletcher A Historical Perspective What Today's Landscape Looks Like Champions Discovered in All Branches of State Government The Dramatic Shift to Web 2.0 Principles and Tools Making Data More Accessible Conclusion A. MEMO FROM PRESIDENT OBAMA ON TRANSPARENCY AND OPEN GOVERNMENT INDEX