Service in the field : the world of front-line public servants / por Barbara Wake Carroll e David Siegel. --
By: Carroll, Barbara Wake
.
Contributor(s): Siegel, David.
Material type: 
BookSeries: Canadian Public Administration Series.Publisher: Montreal, CA : McGill-Queen's University , 1999Description: 251 p. : il.ISBN: 0773517960.Subject(s): Servidores Públicos - Canadá | Serviço Público - Canadá | Agente Público | Reforma Administrativa | Comunicação Pública
Contents:
1 - Who are these people and what do they do? 2 - The research described 3 - How we do things around here 4 - Service to the public 5 - The workplace environment 6 - Two solitudes or one big happy family? dealing with head office 7 - Administrative reform: how it plays in the field 8 - Bureaucrats are people too 9 - Where do we go from here? implications for implementation and management theory
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 352.6371 C3191s (Browse shelf) | Ex. 1 | Available | 10007816 |
1 - Who are these people and what do they do? 2 - The research described 3 - How we do things around here 4 - Service to the public 5 - The workplace environment 6 - Two solitudes or one big happy family? dealing with head office 7 - Administrative reform: how it plays in the field 8 - Bureaucrats are people too 9 - Where do we go from here? implications for implementation and management theory
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