Chapter 1: why radical reform? The rise of government by business - Robert Maranto and Stephen E. Condrey Chapter 2: a history of the federal civil service: a values-based perspective - Gary E. Roberts Chapter 3: the graet transformation ? Administrative and civil service reform in western democracies - Gene A. Brewer Chapter 4: thinking the unthinkable in public administration: a case for spoils in the federal bureaucarcy - Robert Maranto Chapter 5: rethinking the unthinkable: a cautionary note - Robert R. Durant Chapter 6: a radical idea welcomed - but with some buts - Charles T. Goodsell Chapter 7: a return to spoils: the wrong solution for the right problem - Jack H. Knott Chapter 8: rejoinder to Maranto: been there, done that - William L. Murray Chapter 9: rethinking the unthinkable: reply to durant, goodself, Knott, and Murray on "a cse for spoils" in federal personnel management - Robert Maranto Chapter 10: merit without the system: an emergent model for public sector HRM - Larry M. Lane and Collen A. Wooddard Chapter 11: human resource management reform in the states: entrepreneurialism and incremental change - David G. Carnevale and Steve W. Housel Chapter 12: georgia`s civil service reform: a four-year assessment - Stephen E. Condrey Chapter 13: beyond civil service: new roles and new tools for public personnel managers - Dahlia Bradshaw Lynn and Donald E. Klinger Chapter 14: radical reform: some concluding remarks - Stephen E. Coundrey and Robert Maranto