Part I: Managing information technology in the public sector Introduction - G. David Garson Chapter 1: The challenge of teaching information technology in public administration graduate programs - Alana Northrop Chapter 2: The political dimensions of information systems in public administration - Bruce Rocheleau Chapter 3: Information technology and organizational change in the public sector - Sonal J. Seneviratne Chapter 4: The evolution of information technology management at the federal level: implications for public administration - Stephen H. Holden Chapter 5: Strategic planning for public sector inforamation management in state government - Patricia D. Fletcher Chapter 6: Managing information privacy and information access in the public sector - George T. Duncan Chapter 7: Electronic governance on the internet - Michael Warren and Louis Weschler Part II: Computer applications in public administration Chapter 8: Leading edge information technologies and their adoption: lessons from U. S. cities - Donald F. Norris Chapter 9: Management information systems in the public sector - Richard Heeks Chapter 10: The software toolkit approach for public administrators - Carl Grafton and Anne Permaloff Chapter 11: Computers, survey reserch, and focus groups in public administration reserch and practice - Michael S. Vasu and Ellen Storey Vasu Chapter 12: Managing geographic information systems in the public sector - T. R. Carr Chapter 13: Legal aspects of electronic mail in public organizations - Charles Prysby and Nicole Prysby Chapter 14: World wide web site design and use in public management - Carmine Scavo and Yuhang Shi Chapter 15: On-line reserch for public managers - G. David Garson

This book constitutes a survey of many of the most important dimensions of managing information technology in the public sector. In Part I, chapters address general policy and administrative issues. The chapters of Part II represent applied information technology skills needed by public managers. Together, the chapters of this book make a contribution toward the knowledge and competencies needed by researches and practitioners in this field