Introduction: the analysis of public management and governanace - Martin Minogue, Charles Polidano and David Hulme Part I: changing ideas about public management and governanace Changing the state: concepts and practice in the reform of the public sector - Martin Minogue Policy transfer: a framework for comparative analysis - David P. Dolowitz and David Marsh The new public management and policy transfer: the role of international organizations - Richard common Public management for social inclusion - Maureen Mackintosh Towards synergy in social provision: civic organizations and the state - Gordon White and Mark Robinson Public management: towards a radical agenda - Robert Chmabers Professionalism, participation and the public good: issues of arbitration in development management and the critique of the neo-populist approach - David Brown Part II: changing institutions and practices in public management and governance Civil service reforms: limping into the twenty-first century - Moses N. Kiggundu Civil service reform equals retrenchment? The experience of `right-sizing' and retrenchment in Ghana, Uganda and the UK - Willy McCourt Management decentralization in practice: a comparison of public health and water services in Ghana - George A. Larbi Private markets, public identities, management and tertiary education in contemporary Vietnam - Helen Chauncey Civil society and social provision: the role of civic organizations - Mark Robinson and Gordon White Central - local relations in the Asia - Pacific: convergence or divergence? - Mark Turner Public services, complex emergencies and the humanitarian imperative: perspectives from Angola - Ian Christoplos Conclusions: looking beyond the new public management - Charles Polidano, David Hulme and Martin Minogue